I booked this hotel for our honeymoon. €210 for a senior suite. Was high but It looked perfect..!! We arrived to be told we could not check in as the 1 member of staff was assisting another guest currently and to come back in 15 minutes. We checked into our 'honeymoon suite' to complete shock, it was a room (a nice room) but a standard room with a small shower (that flooded) on suite. I said to Francesca that we had boked the honeymoon suite and she said that this was it..!! The next morning we got up for breakfast (we had to our room was next to the kitchen and you could hear them talking) to find the hotel had 4 rooms but only 3 tables so we had to wait to eat what I can only describe as a pitiful selection for breakfast. We went into Radda and spoke to the Tourist information who checked us into the Hotel Radda which was a fabulous hotel with stunning views deluxe room €140. we checked out and Francesca said oh we have a better room available today. The honeymoon suite is supposed to be the best room. I returned and looked on the website to see the costs and they were quite a bit cheaper than our quote. I have worked in the travel industry for many years and I have never known a hotel to so mislead by product and service. A word AVOID this hotel at all costs. Book into the Hotel Radda which doesn't look brilliant on the website but really is beautiful.!
