We were so disappointed with this hotel. We booked it because we were going to be visiting family in the area. It rates itself as a 4-star hotel and restaurant and from our experience it didn't live up to a 4-star rating.
The land is impressive. There is lots of room and we were appreciative of that for our 7-year old daughter. The hotel itself was desserted. The indoor pool wasn't open (it was empty) and even if it had been there was a 10 Euro per person per day charge to use it. The outdoor pool wasn't heated and while our daughter braved the cold water, we listened to workers mowing the lawn around us.
The restaurant was complete disappointment. We spent almost $75CAD on three plates of pasta, one beer and two bottles of water. The food was only okay. The only plus side was that the server was polite and friendly and efficient. The breakfast in the morning was plentiful, but the coffee came from a machine and was terrible. We asked the server to make us a capuccino and he did that.
The hotel charged 3 Euro for one hour of internet, which didn't work in our room because the walls are so thick. We ended up sitting on the floor just inside our open door in order to get a signal.
There was black mould on the skylight in the bathroom and the room smelled very musty especially when the air conditioner was on.
We received no assistance in terms of tourism in the general area and really just found this property to be such a disappointment.

We spent two nights at this hotel whilst touring around Puglia. It is a decent base for exploring the area if you have a car, however I would recommend staying in one of the hill top towns themselves to soak up more of the atmosphere. The rooms were clean but basic and a bit dull, whilst the breakfast was again ok but uninspiring. The staff ranged from exceptionally friendly to slighly cold and suspicious. There were wedding on in the hotel both nights we stayed which wasnt a problem but highlighted the more corporate feel of the place rather than the more intimate masseria feel that I had hoped for.

We recently returned from 3 nights at this property. It is a few kilometres outside of Martina Franca in the countryside - which makes for very peaceful surroundings. It is a lovely property which seems to stretch on forever. The staff were friendly and happy to help - and we had a great dinner in the restaurant one evening. The rooms were large and clean - nothing fancy but had everything required.

Martina Franca is a very pretty town - well worth the trip.

The Masseria Chiancone Torricella is a beautiful hotel built around a complex of trullis, local ancient structures with pyramid shaped roofs which are part of a United Nations archeological area. The hotel is less than a year old and they are still building onto the complex. The rooms are spacious and clean, with all tiles floors. The food is wonderful and the staff is extremely attentative. The hotel's guest relation person, Mino, bent over backwards in helping us with everything we needed. He loaned one of our group his own personal power converter, arranged for local tours and loaned us his personal GPS to find our way through the narrow and confusing streets of Martina Franca.

The only complaint I had about the hotel was that the walls of the rooms are very thin and one can hear almost everything going on in the room next door. The tiles floors also contribute to the sounds echoing through the walls.

Overall, I would still recommend this hotel to anyone staying in the Martina Franca area.