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Neon Hotel – reviews, photos

2.0 of 5
Nik. Grammatikaki St. | Stalis, Malia, Crete 70007, Greece
Hotel amenities
Neon Hotel
Neon Hotel
Neon Hotel
Neon Hotel
Neon Hotel
Neon Hotel
Ranked #31 of 87 hotels in Malia
3.5 of 5 stars 32 Reviews
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32 reviews from our community

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Would not recommend this so-called hotel to anyone!!!”
1 of 5 stars Reviewed 22 July 2011
2
people found this review helpful

I do not normally have time to write reviews but I felt compelled to this time, as I do not think anyone should experience this 'hotel'. Despite what some websites say this hotel is NOT on the strip (20-30 mins walk) if you are going to Malia for the night life. If you are going for a family holiday I have not stayed in a more uncomfortable, dirty and unpleasant environment in my life. The room was cleaned once while we were there, and when I say cleaned I mean tidied slightly. Fresh sheets, towels, covers do not exist in this place. The first night my friend had to deal with 3 cockroaches. I tried the food on the first day and thought an omelette was a safe option, turns out I would have been better eating a car tyre with salt and pepper. All the places around the hotel make gorgeous food (restaurants & hotels) so we spent all our time eating elsewhere. If you stay in this area, check out Sergiani; it is a restaurant as well as a hotel; the menu choice and food quality is second to none. The other reviews on this site understate that the manager is grumpy, unfriendly and unhelpful. There is one lovely lady who works there who speaks fairly good English but you get that in every hotel/apartment that are in the area. You do have to pay extra for air conditioning but this is the case in most places in Crete and it is expensive; 5euro a day. It is the dingiest of places I have stayed in and when my friend and I went to play pool in the evening the manager who had to find the light switch looked at us as though we were crazy wanting to play at 8.30pm! We went down the road where the barman insisted we should not pay to play as we were buying drinks. This is a great area to stay in as its chilled, relaxing and calm but if you decide you want a night or 2 in Malia, it is possible to hire a Quad bike or get a taxi. Please don't let this put you off going to Crete or any of the Greek islands, as I have been a few times and have had great experiences. Everywhere I have been for drinks, food or to stay they are lovely, friendly people who can never do enough for you APART FROM THIS PLACE. I hope this helps you in choosing your holiday and if you end up staying here; well all I can say is - TOLD YOU SO!

Room Tip: Sorry no tips as if you have read my review you should not be staying here.
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  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Leo135 about Neon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riga, Latvia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Good basic hotel”
4 of 5 stars Reviewed 5 July 2011

The hotel is simple, but nice and clean. The staff and the owner are very nice and friendly. There is a pool which was also clean, and there are always free sunbeds by the pool. The location is great, near the beach, and there are shops and restaurants nearby. The breakfast was very simple, but sufficient.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hiemaxx about Neon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
“Basic hotel in a brilliant location with friendly staff”
4 of 5 stars Reviewed 6 July 2010

The staff at Hotel Neon were all very welcoming and friendly, throughout our stay they always stopped to say hello and ask how we were. The hotel itself is basic but very clean. The breakfast served was fine as well with a selection of cereals, bread meat, cheese and fresh fruit and juice and tea or coffee. The bedrooms contain a fridge which is brilliant and we made lunches for ourselves by keeping salad stuff in the fridge. The pool is clean and you can also use the pool at the hotel next door. The best part about Hotel Neon is the location, right on the beach and next to the bars and restuarants of Stalis. If you don't go expecting the Ritz then this hotel is a brilliant cost-effective place to stay in a brilliant location.

  • Stayed June 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cazakstan about Neon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naxos
1 review
“Excelent stay”
5 of 5 stars Reviewed 28 October 2009

We spent a great week of holidays in Neon hotel which is located just near the beach. The breakfast was perfect. The owner was very friendly. The room was very clean and it also included a fridge which is rather rare for a hotel in Crete. We hope that next season we will also spend our holidays in the welcoming Neon hotel.

  • Stayed October 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NaxosLeon about Neon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
“Do not stay here”
1 of 5 stars Reviewed 10 October 2009

We first arrived at the hotel and we were not greeted, instead we were given a grunt from the manager across the desk, the daughters took us upstairs which came across as a challenge to do so. The room was okay, but for a couple who were expecting a double bed, we were astonished to find that two single beds with a large plank of wood between them had been squeezed together. Overall we were shocked at the lack of service from the manager, on several occasions we were ignored and left to serve ourselves. We managed to enjoy our holiday despite the hotels lack of consideration, however on the last day we were asked to suddenly pay upfront for airconditioning we were unaware of using, we were catching the mid day bus, and he refused to let us go untill we gave him 50 euros up front. We left with him shouting and screaming and claiming we would not go back to england that night, later on that day we came to realise our £250 camera was missing, we came to the conclusion that after our clothes had been moved around daily from our suitcases, it was evident the maids had stolen it. One of the daughters of the manager was particularly nice and welcoming, we preoceeded to tell the manager this who replied with a sexiest comment.
WOULD NOT RECCOMEND THIS HOTEL ATALL.

  • Stayed July 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask loulou2344 about Neon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Neon Hotel

  • Neon Hotel Malia
Address: Nik. Grammatikaki St. | Stalis, Malia, Crete 70007, Greece
Price range (per night):* INR1,728 - 5,239

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