Overall I'd definitely recommend this place to others as the location is fantastic - the views that you get of sunrise through the Ella gap from the comfort of your bed are stunning. However, the service here was quite haphazard - they lost our booking so we ended up staying in what is normally the owner's bedroom for the first night (he was very helpful) and while the staff are all very polite they are also extremely slow (it doesn't take an hour to make a cup of tea!).
Having said that, if you're planning to visit Ella I'd definitely recommend this place as staying up the hill out of town was really nice (Ella itself is tiny and mostly consists of guesthouses/hotels) and the views from Ambiente are stunning. Oh and as a bonus the owner's dogs will take you for walks - one of them came with us for a 4 hour walk to Ella Rock and back!
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