Being a regular traveller to the Shangri-La Fijian, we were very surprised on our current visit that all the hotel organised tours have stopped!! Please explain why?

One of the main reasons why we come to the resort is that is is an opportunity to get the kids to experience life away from the resort....the real Fiji (villages, schools and just spending an opportunity to be with the locals in their environment).

One of the hotel tours that my kids still talk about are the Natadola Day tour. This was perfect day tour with a visit to a village, school visit, lunch, activisites for the kids, horse riding, and swimming on a beautiful beach. Most of our friends at home have been told of the great experience we had on that tour. It was a perfect day trip for all ages and everyone had a great time.....

So to the General Manager of the Shangri La Fijian, I would strongly recommend to re-instal this day trip as it was always one of those experiences that we will never forget. I urge you to allow other visitors to the result to experience what we have had in the past....

From a regular Golden Circle member
Julian

Sure this resort is a fair way from the airport and certainly not as new as the Denarau resorts but it is fairly well maintained and is in a magic location. The room was clean when we arrived although the live crab in the room was an unexpected extra. We did find the previous occupants half finished drinks and yoghurt tubs still in the fridge so maybe the closest eye is not kept over the cleaning.

There is a good choice of dining venues and a wide enough variety to see us through a week.

The breakfast buffet was quite good and the fresh omletes and pancakes were hard to resist.

There is quite a range of activities for most ages. Unfortunately when we were there the catamarans both had torn sails and they were unavailable for use. The sails never quite seemed to get repaired "maybe tomorrow" - Fiji time.

Adult only pool and breakfast buffet restaurant are great ideas.

Would we return? Definitely but next time I would stop and buy any supplies, bottles of water; beer etc on the way as the resort prices are steep. Eg 300ml can of coke $F6.50 at Resort compared to a 600ml bottle of coke $F2.50 in the village.

The staff were extremely welcoming, friendly and helpful. There attitude made for an authentic Fijian atmosphere and is a big part of why we would return.

When you go to this hotel take two bags - one for your clothes and one full of money! The prices here are dreadful. Try a 1ltr bottle of water for FJ$10 - if breakfast is not included in your booking it's FJ$80 a head so 10 days for two people FJ$1,600 and that's just for breakfast!! Add say dinner to this and you are getting close to the FJ$3,200 just for meals for 10 days - and this is conservative!! The other charming thing about this place is the cost of a hamburger at the alleged seafood restaurant - FJ$27! All food prices within the complex are outlandish and are not worth what you are expected to pay. If you fancy a drink the tap water is safe but the booze prices are frightening! In the 10 days I was there I reported the phone out of order at least once a day - wasted my time. The shows on TV are primeval which is not the resort's fault however it's good in one way - you can watch the same show 8 million times during your stay!!For such a beautiful resort it's a pity they shoot themselves in the foot with their heart stoping prices. I would not recommend this place or these reasons.

We have a family of 5, and the rooms only had a double bed a corner lounge made up as 2 beds and a rollaway.The rooms are not big enough for families. I was not happy but to upgrade was too expensive.