Bula: What a fantastic staff! Everyone is genuinely passionate about ensuring the guest enjoys a relaxing, lovely visit. During my last morning's free brunch at the Nuke Restaurant my waitress, Annie, found out that it was my last day. She gathered about 10 food and service staff who then sang me a lovely song. This was not staged, it was completely spontaneous. BTW, did you catch that brunch is free? The delicious brunch offered an extensive selection of fresh food that appealed to the diverse brunchers.

My rooms were fantastic! Why rooms, plural? The A/C did not work in my first room. I called and within 5 minutes someone was there to reprogram the system. After the system still did not work, I called the front desk and reported the problem. They did not send a repairman, they sent a bellman who helped me pack and took my bags to my new, upgraded room. I had not complained, the front desk staff simply took it upon itself to make the decision to move and upgrade me. Later I spoke with Hiram, one of the front desk managers, about the issue. He said that the General Manager, Frederic Lebugue, wants staff to solve guest's problems, quickly and at the lowest level possible. What a concept, empower your employees to make the guest happy and keep the guest that way.

There is something called "island time." Island time is good when all is well and you're relaxing. Island time is bad when you have a problem that needs to be fixed. I told Frederic that his staff did not suffer from working on Island time while ensuring the guests relaxed on Island time. I also complimented Frederic about how well his staff treated me when there was a mechanical problem.

I hope to bring my family on my next trip because all of the families that I saw were thoroughly enjoying themselves in the vast pools, on the beaches or during all of the water activities available.

Great place for children and adults. Staff are so friendly and helpful! Rooms are big, bright and clean. We loved it and will be back!

We stayed at a 3 bedroom villa for 5 days in January, with our in-laws and our 4 children. The resort was relaxing and we had plenty of room in our villa, plus our own pool. The management organised a babysitter for us and the children also attended the kids club meaning we had time to go to the spa (!) and swim without the littlies.

Since the Hilton is on the mainland, the swimming pools are more interesting than the sea which is murky and not good for snorkelling. The staff were excellent, friendly and helped out with the kids whenever we were eating. Food was fine, but it's not all inclusive so you do need to budget for meals.

For a relaxing, do nothing break away, the Hilton Denarau is great.

The resort is sprawled alongside the northern beach of Denarau Island, less than 30 minutes from the airport at Nadi. The Island itself is not much to write home about. It is largely mangrove type beaches - not great to swim in - with a series of 5 star resorts.

The Hilton is the newest and the rooms are exceptionally designed and appointed. We upgraded on arrival to a suite for a small feel - it was well worth it. Our large lounge and kitchenette led to a patio overlooking the sea, with our own barbecue. The huge King size bed was great as was the bathroom with a huge central bath tub. Each day the rooms were immaculately cleaned - they even folded our clothes.

The centre of the resort is the location for the sprawling pools. There are plenty of them, with kids largely centred in an activity pool - leaving space to relax or swim in peace.

The staff were lovely despite a few hitches where Fiji time kicked in. The breakfasts were good and dinners pleasant. The dining options at the Hilton is limited to two restaurants. However, you can dine at the other resorts nearby or at the Marina.