I just returned from a trip to Puerto Rico in late May 2005 where I stayed at The Anchor's Inn for 3 nights.
It was generally a negative experience so I will point out specific details as examples.
The reason I chose Anchor's Inn was its low cost and availability of information on the internet.
My cost was 60 dollars (tax included) per night for a room with a queen bed with private bathroom. It can with air conditioning and free parking.
Good points:
1. The price was cheap.
2. Hot water works.
3. Air conditioning works.
4. Able to talk to proprietors who speak Spanish, English to book a reservation.
5. Free parking
Bad Points:
1. Poor recordkeeping. When I called to reconfirm the reservation a few days before arrival, they lost it because they forgot to write my name next to my credit card number.
2. We checked in at 4:30pm and our room was still not ready. This was because the maid service was lazy. We waited 1/2 hour to get the room.
3. They asked us to pay for the 3 nights in advance.
Normally, other hotels in Puerto Rico do not do that.
4. Toilet did not flush properly. I fixed it myself by reattaching the floating stick was controls the water level.
5. The night table lamp did not have a light bulb. However, when I pointed this out to the owner, she remedied the problem promptly.
6. Condition of walls and paint in the room was in disrepair. The sheetrock had been seriously broken and patched. Walls were dirty.
7. The maid took away our bathroom towels and forgot to put fresh toilets. She also forgot to put in a new trash bag. Bed sheets are not changed during our stay.
8. Hotel reception desk and restaurant is closed on Tuesdays, so you cannot get help or resolve problems on that day.
9. Hotel has no numerical address. The location is specified as 2.7 kilometers along a local road. You need to navigate by landmarks.
Conclusions:
I have stayed at worse hotels but they generally charged a lot less money. This hotel is comparable to a youth hostel. For 60 dollars a night, this hotel was a poor value. The proprietors are polite when we asked them to fix problems, but there were so many problems that I did not want to spoil my vacation by complaining. We were so happy to leave Fajardo and Anchor's Inn after the end.
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