Would love to rate the rooms but never made it that far. After booking our room weeks in advance and receiving 2 email confirmations, we drove 12 hours to this hotel only to find they didn't have the promised room available. Manager would not even come speak with us. We were promised another Homestead hotel in the area would have the same room for us so after driving to other location we were told by that hotel there was no room available. Extremely disappointed and would never stay in another Homestead Hotel again. Terrible customer service.
- Extended Stay America Vienna
