I have stayed at this hotel many times over the past ten years. The lobby and art deco architecture are splendid and the hotel has rightly earned historical landmark status. I have never had any problems with cleanness or with staff service. What is disappointing about this hotel is the rooms, although there are a wide variety of rooms sizes (probably the widest variety I have ever experienced!). I would recommend getting two double or queen beds. The smallest rooms I have received are for king beds. In some rooms, you barely have enough space to walk between the bed and the TV. As a business traveler, the two most frustrating things for me are the outdated TVs with poor channel selection and the lack of wireless in the rooms. For work, I stay in cities and smaller towns. There are many Hampton Inns that I have stayed at that that have much better TVs and they have wireless. Since this is a Hilton, I expect more.

My family and I stayed at this hotel for the superbowl which was in Indy. Although, the lobby was nice, the rest of the hotel was dumpy. The service in the restaurant was horrendous. Breakfast was always cold. Management did not exist. The bathrooms in our rooms were the smallest I have seen in along time. The TV sets were from the 1990's. Again, historic in this case means old.

We stayed at this Hilton and although it does need to update to wireless internet in the rooms (you do have it available in the lobby), the atmosphere was great. We enjoyed the restaurant/bar and service from check-in to check-out was fantastic. If you are looking for a modern hotel this isn't the hotel for you, but if you are all about service this is your hotel. The picture is what they had waiting for me when we returned from sight-seeing. Just one little comment at check-in about it being a birthday getaway and the staff at the front desk sent this to our room.

One can almost sense the glorious past of this hotel as you drift through the sumptuous lobby and have a martini in the classic lounge. However, like an aging screen star who needs some "work", the Cincinnati Netherland Plaza should search for a good architectural surgeon. We stayed in a "Junior Suite" that was rather threadbare and antiquated. Wear and tear had done its damage and the room was screaming for a renovation.The bathroom towels were sumptuous, but that is where the luxury ended. Space for both body and toiletries was at a premium, and the fixtures and design were not 21st century. The location was rather perfect for this city and the valet parking, although difficult to find at first, was at the ready when called upon.

One caveat, a "street person," while perfectly harmless but some what disconcerting, happened to ride up in the elevator with us and made me question the security for the hotel.

I do think this city needs a few hotels that meet the needs of the 21st century traveler. That is coming soon with the completion of the "21 C Hotel" whose big brother resides in Louisville, Kentucky.