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Comfort Suites – reviews, photos

2.0 of 5
11349 Reed Hartman Hwy, Cincinnati, OH 45241
Hotel amenities
Comfort Suites
Ranked #24 of 72 hotels in Cincinnati
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    3
    5
    4
    4
    0
Date Rating
toledo, oh
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Great place for a huge family during a weekend wedding!”
4 of 5 stars Reviewed 12 November 2010

We stayed here for a wedding Memorial Day weekend, the hotel was great. The rooms were super nice and updated and very well kept, clean, organized, nicely decorated. Although, I will say at first arrival I was a little concerned what the rooms would look like, thank this hotel for updating the rooms and NOT the lobby like most hotels. The lobby needs some work its rather outdated, however, I'd take this any day over a lackluster hotel room. We are a family of 4 and our suite was perfect for us for 2 nights. Pull out couch was comfy and operational, new and clean. Staff at all times very friendly, pool in great shape, clean and neat. The only negative I could say is their vending area could be updated and that is about it! it's a great deal for the money.

  • Stayed May 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wisconsin
Top Contributor
86 reviews 86 reviews
Reviews in 51 cities Reviews in 51 cities
56 helpful votes 56 helpful votes
“tranquil”
5 of 5 stars Reviewed 11 October 2010

exceeded all expectations. Beautiful hotel with atrium, comfortable beds...and clean clean clean. One of the nicest CI Suites we have stayed in.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chicago
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“great hotel. decent price”
4 of 5 stars Reviewed 5 December 2009

I stayed at this hotel in 7/09 and I am just writing a review (12/09). I am remembering to because my husband and I liked it and we are returning. I see some mixed reviews from a few years ago. I tihnk the place have changed and improved. The was a NOLA style theme which was nice large lobby, nice. The room was clean and spacious. stayed in the suite. I liked the separate kitchen /living area and the separate bath/ shower with French doors. The front desk workers did seem lazy and uninterested however the housekeeping staff (one lady) was extremely helpful and nice. It was her last day and I tipped her $10. I just hope I get another like her. A lot of local resturants down the street. Rubys in the lot. I am staying again and I will be back to review it.

  • Stayed July 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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boston, ma
1 review
1 helpful vote 1 helpful vote
“Great Deal”
5 of 5 stars Reviewed 6 September 2007
1
person found this review helpful

I'm not sure why this place has mixed reviews. Maybe it's under new management, because I just stayed at the location and it completely exceeded my expectations. I was a little apprehensive after reading some of the older reviews which are not that positive.

The room was a suite-style room with a low dividing wall and very spacious. Everything was clean. The place is quiet and there is free high speed internet. Not only that, but the prices were lower than most hotels in the area!

I really think this place is a great bargain, I'm happy to return. Good deal overall.

Stayed September 2007
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Indiana
1 review
1 helpful vote 1 helpful vote
“Breath of Fresh Air”
4 of 5 stars Reviewed 1 June 2007
1
person found this review helpful

Stayed in this hotel a couple of times on business trips. The first time I walked in I immediately loved the hotel, because the air and atmosphere in the lobby is great-- can really take in a good deep breath of fresh air. No smoking in this hotel, which is great, because I can't stand cigarette smoke in the hallways like alot of hotels have.

The staff are very pleasant to be around, especially Olga, who is the blonde there in the mornings. They make you feel very welcome there. So if a manager of this hotel reads this, props to her please, she is one of the reasons I wanted to come back.

Room is spacious for the price, alot better then most hotels I have stayed at. Room to walk around, and places to sit. Also, the room is situated well-- everything seems to be in a good place. Beds are soft, but not too soft.

Things I disliked:

WiFi internet was a little slow. Not deathly slow like some places I have stayed at, but still slow. I think I topped out at 50 kbps.

Parking is bad on busy days. I work late, so sometimes when I get back to the hotel, I have to park in the business complexes parking lot to the right of the hotel because all the spaces are taken.

Bathroom could have been bigger... I would have traded some of the space in the living area for a jacuzzi or something in the bathroom if it was an option.

Breakfast wasn't that good. Same thing every day. Eggs, sausage, toast, and waffles.

  • Liked — atmosphere-- the freshness of the air in the hotel, and the attitude projected by the staff
  • Disliked — parking
  • Stayed May 2007, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Comfort Suites

  • Comfort Suites Cincinnati
  • Cincinnati Comfort Suites
Address: 11349 Reed Hartman Hwy, Cincinnati, OH 45241
Price range (per night):* INR5,368 - 6,990

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