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Comfort Suites – reviews, photos

2.0 of 5
11349 Reed Hartman Hwy, Cincinnati, OH 45241
Hotel amenities
Comfort Suites
Ranked #24 of 72 hotels in Cincinnati
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    3
    5
    4
    4
    0
Date Rating
Avon
Top Contributor
118 reviews 118 reviews
Reviews in 66 cities Reviews in 66 cities
193 helpful votes 193 helpful votes
“The Comfort Suites are not suites”
3 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

This is an older hotel in a quiet area. It was classified as a suite but really was not. There was a 3 foot high knee wall that separated really the desk and door from the rest of the room. We were expecting separate sleeping and living areas. That said, the hotel was fine really. It was clean and spacious with 2 double beds and a pull out couch. Breakfast was better than I expected with lots of choices. Rooms had a small fridge, microwave and coffeepot. Coffee was also always available in the lobby. Fitness area included 1 bike, 1 really great elliptical and 1 treadmill that required a key from the front desk. That's it. Front desk was polite. Booked on Hotwire at a decent rate especially for 4 of us with breakfast including 2 teenagers visiting area colleges. Wouldn't stay here for a romantic weekend but suited us fine.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask soontobeforty about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlgaTsetsotkina Tsetsotkina, Manager at Comfort Suites, responded to this review
9 November 2011
Thank you so much for taking the time to review our property! We appreciate you choosing us while in Cincinnati. And we really hope to see you again in the future!
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IA
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Clean & Quiet”
4 of 5 stars Reviewed 4 September 2011

Stayed here because we had a great rate and it was close to Kings Island. Was clean and very quiet. Room was big and frig was nice, didn't have a need for the microwave but would have been nice if we needed. Stayed in 3 different hotels in the course of our trip and breakfast here rated #3 .... not that it was bad, but there was no change day to day.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SBJB24 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlgaTsetsotkina Tsetsotkina, Manager at Comfort Suites, responded to this review
9 November 2011
We thank you very much for choosing our property while in CIncinnati! Thank you for a great review! We hope to see you again in the future! Sincerely, Olga Tsetsotkina, Guest Services
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Milwaukee, Wisconsin, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“We all loved it and we would stay there again”
5 of 5 stars Reviewed 1 September 2011

The Comfort Suites Blue Ash at 11349 Reed Hartman Hwy, Cincinnati, OH 45241 exceeded my wife and my and two other senior couples expectations. The three couples stayed for three nights in mid-May, 2011 for a reunion weekend. The hotel was located in a nice area not far from an interstate on-off ramp within walking distance of a Ruby Tuesday restaurant and driving distance to several nice local restaurants. The outside of the hotel was pleasant, but the surprise was the atrium inside which was very attractive. We received a reasonable rate for the area and our king size rooms were terrific. All three couples could fit comfortably in the sitting area of each room to play cards each night. The included breakfast was more than adequate and included make your own waffles and a nice variety of other choices. The hotel staff to include those at the front desk, in housekeeping, and in the breakfast area was pleasant and very helpful. While at the hotel, I was unfortunate to have a medical emergency. The staff could not have been more understanding and helpful for which I am ever so thankful. All three couples said they would not hesitate to stay at this hotel again if ever in the Cincinnati area.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hwfo about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlgaTsetsotkina Tsetsotkina, Manager at Comfort Suites, responded to this review
9 November 2011
I wanted to personally thank you for your thorough description of your stay at our hotel! I am glad to hear that your trip in CIncinnati was a happy one! We are striving to make everyone`s experience at our property a great one, and I am glad to hear that we were able to provide good service to your reunion! We hope to see you again in the future! Sincerely, Olga Tsetsotkina, Guest Services
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Etowah, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Very adequate...”
3 of 5 stars Reviewed 19 August 2011

We stayed at this location for 2 nights during the recent Western & Southern Tennis Open in Mason, OH. It was a good location for us as it was only a 15 minute interstate drive to the venue. The suite rooms were large and clean...reasonably updated (not fancy) for an older remodeled facility. Our only complaint was minor...a shower drain that drained rather slowly. The location is in the heart of some corporate campuses. Good eating establishments nearby...especially a sports bar called Firehouse Grill.

The breakfast were average and adequate for the typical Comfort Inn and/or Suites.

The price was appropriate for the facility and we would return to this lodge on a future visit.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bill R about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cleveland, ohio
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Needs an update”
3 of 5 stars Reviewed 5 August 2011

When you drive up to the hotel, it looks new from the outside. Unfortunately the hotel needs to be updated. The lobby is very dark and sad looking.The woman who greeted us, Olga, was lovely and the warm cookies were delicious. We were upgraded to a jacuzzi room. Unfortunately, the jacuzzi is in the living room and is not useable when traveling with a family. Having it in the bathroom would be better. The room was clean, but the bathroom was very small. The shower/tub has been partially updated. They must have put a cover over the old tub, this raises the tub up and makes the shower head very low. I am only 5'4" and was almost as tall as the shower head. The bed was very comfortable. The ceilings have that popcorn effect and the walls look like dripping paint, they could make it look nicer--lots of competition in the area. Breakfast was OK. I got the room for a very good price, otherwise I would be disappointed.

Room Tip: Check your college alumni association, they may have discounts.
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  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Suites

  • Comfort Suites Cincinnati
  • Cincinnati Comfort Suites
Address: 11349 Reed Hartman Hwy, Cincinnati, OH 45241
Price range (per night):* INR5,368 - 6,990

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