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Crowne Plaza Hotel Cincinnati Blue Ash – reviews, photos

3.5 of 5
5901 Pfeiffer Rd, Cincinnati, OH 45242
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Crowne Plaza Hotel Cincinnati Blue Ash
Ranked #19 of 72 hotels in Cincinnati
3.5 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveller rating
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    24
    12
    11
    7
Date Rating
Greensboro, Maryland
Top Contributor
72 reviews 72 reviews
Reviews in 55 cities Reviews in 55 cities
84 helpful votes 84 helpful votes
“Friendly staff, odd layout”
4 of 5 stars Reviewed 26 December 2011

This hotel seems older. The halls are narrow and dark. The elevators are a walk around, past the open breakfast area and near the pool that it open to everything.

But, other than that, it's pretty standard. Check-in is quick and easy and if you belong to their Priority Club, they give you a couple of tickets for free drinks. The front desk staff also made local recommendations for dining options and let us know where the business center and restaurants were located. The room are nicely furnished and an added amenity in the rooms including sheet spray and an eye mask on the bed. There was a separate sitting area with a small couch and coffee table.

We had the breakfast buffet and the waitresses were friendly and accommodating, especially when my niece and nephew showed up.

The pool itself is small and not necessarily conducive to swimming laps. But, we were there to swim with my 3- and 6-year old niece and nephew, so it was perfect. Just deep enough to have an element of challenge for them, but not scary!

Self parking is easy. And, it's very accessible -- right by the interstate.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny Hill, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
25 January 2012
Thanks for taking your time to write a review of the Crowne Plaza. These reviews help the management, staff and ownership of the hotel improve any shortcomings or inefficiencies that we may have. We recognize that such things sometimes exist and we take your comments seriously.
I hope you will return to the hotel if you have an occasion to be in the area. Thank you - Danny Hill, General Manager.
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Bangalore
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Decent business stay option..”
3 of 5 stars Reviewed 12 November 2011

There is nothing extravagant about this hotel..It is clean, decent and is accessible.. in short, a good business option. On the good side, it is located within a short drive to businesses and restaurents, has pretty good dining options nearby..On the flip side, the lobby staff could be a lot better - they are mechanical and looked like wanting to get a job done (not pleasant for a traveller), at least my experience..the restuarent is decent and the staff is courteous,.And I do think that the hotel needs a bit of attention to overall maintenance - could see several walls and fixtures which were not maintained upto standard expectations..

Overall, a decent businss stay option. Luxury or pleasure, not the place..

Room Tip: Decent business option, if you are travelling on business, especially to near by businesses.
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  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask vebee about Crowne Plaza Hotel Cincinnati Blue Ash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dannyohill, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
10 December 2011
Please accept my apologies for not responding to your review earliewr. Thank you for taking a moment of your valuable time to share your feed back. Danny Hill General Manger
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Charleston, SC
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great customer service!”
5 of 5 stars Reviewed 8 November 2011

Hotel was easy to find, and conveniently located. Many good restaurants in area, as well as shopping. At checkin, Carly was extremely helpful and friendly. Got to room, and loved what we found- the room was spacious, clean, updated, and quiet! The bathroom was very clean! They have an atrium with an indoor pool which was attractive, as well as a restaurant, and nice bar area. Each morning, the first employee we saw was a Miss Georgia ( I think that was her name)- she was a delight! Every employee we encountered was friendly and out going- these people were very customer service oriented! We spent 3 nights there, and wish we could have stayed longer- they make you feel right at home! If we are ever in that area again, there is no doubt that we would return to them.

Room Tip: We enjoyed having a room that looked down into the atrium.
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Murray2417 about Crowne Plaza Hotel Cincinnati Blue Ash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dannyohill, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
10 December 2011
Sorry for the delay in resonding to your review. Thank you for taking a moment of your valuable time to share your feed back. We are happy to hear you enjoyed your stay. Danny Hill General Manager
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NY
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Good Stay”
4 of 5 stars Reviewed 5 September 2011

This Crown Plaza is just off I 71. The hotel is kept clean. Bed was comfortable and room had a plus having a fridge and microwave. Bathroom is small but plenty of hot water for showering. A big positive-- the quiet zone floors with information posted by the elevator in the tower section. Bob Evans and Subway are adjacent to hotel.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NYTripper088 about Crowne Plaza Hotel Cincinnati Blue Ash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dannyohill, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
9 September 2011
Thank you for taking a moment of your valuable time to share your feed back. We are happy to hear you enjoyed your stay.

Danny Hill
General Manger
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Fort Worth, Texas
Senior Contributor
37 reviews 37 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Great hotel... Will go back!”
4 of 5 stars Reviewed 27 August 2011

Loved this hotel, friendly & informative reception. Spacious interiors. Elaborately maintained rooms. And great sleep quality! The breakfast was a good hot & cold buffet spread. Good & afford-ably priced.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by ikazi for Cincinnati
Ask ikazi about Crowne Plaza Hotel Cincinnati Blue Ash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dannyohill, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
9 September 2011
Thank you for sharing this great feedback. We appreciate you taking a minute of your valuable time to do so. We look forward to your return visit!

Danny Hill
General Manager
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Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

  • Crowne Plaza Cincinnati
  • Cincinnati Crowne Plaza
Address: 5901 Pfeiffer Rd, Cincinnati, OH 45242
Price range (per night):* INR6,822 - 9,730

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