I recently stayed at this hotel for a family reunion. I planned everything online with the assistance of the manager. The manager was wonderful - she made sure that all my needs were met. The customer service is outstanding from the head manager to the front desk staff to the housekeepers. The hotel looks exactly like the the online pictures. Yes, it is a little outdated but it is very, very clean. The beds are extremely comfortable. The rooms are oversized. The breakfast was great. I had biscuit and gravy oneday to waffles and bacon the next. It has a little bit for everyone. I loved it. When I first arrived on wednesday, I was a little disappointed that the whirlpool was down for maintenence and cleaning for one day. But the different settings on the shower in my room more than made up for it. We usually stay at on of the bigger hotels for our family reunion, my family could not believe how nice and reasonable priced this hotel was.They were very impressed with this hotel and loved it!!!!!! I stay at alot of hotels-this was one of the best.

Great staff, all very helpful. The beds were so so comfortable. We stayed while a girls basketball team was staying and it was still quiet. Pool is open till 11! My boys, 12 & 8 loved that. Breakfast was good, lots of choices. Close to everything needed, convenient to main attractions.

This is the fourth time we have stayed at this hotel. It is fine, but I was slightly disappointed as compared to the previous times. To begin with there was a snow storm that day (9" snow) and the parking lot was not plowed. The snow removal men came shortly after we arrived but they only shoveled a path thru the parking lot. I went out and asked the driver if I could move my car so that he could plow the parking spaces and he said that wasn't necessary. Needless to say, I was plowed in the next morning; there had been blowing and drifting during the night. My husband had had surgery the day we arrived so he was, of course, unable to be of help. I did manage to get out and on my way but I thought the hotel could have been a bit more helpful. Don't know if they were trying to save money by not getting the lot cleared of snow, or if the snow removal guys were just overworked that day. It was an act of God, so I just let it go........It is however a decent hotel for sure.

The Wingate in Blue Ash turned out to be a great value and a nice property for a family weekend in Cincinnati. I stayed with my wife and our 2 year old, and we were very happy customers. The staff of the hotel was courteous and professional and our room met my expectations. The bed was surprisingly comfortable and the room was tidy and clean. The hotel’s included breakfast did not disappoint, and included: pastries, cereal, fruit, eggs, bacon, and make-your-own waffles. The indoor pool is not large, but was perfect for a short dip. The location is near an office park and about a mile from the freeway. It was only a short 10-15 minute drive to downtown Cincinnati. I was very pleased with our stay and found the property to be a great value.