We picked this hotel because it was within reasonable driving distance of Riverbend Music Center, and getting from the hotel to Riverbend was easy.

King "suite", which is what we reserved, was two rooms remodeled into one, sort of. Basically, they just cut a doorway between two rooms and permanently locked one of the outside doors. Another instance of photographs on a website being highly misleading.
Certainly not worth what we paid for it.

High speed internet had poor connection and timed out frequently.

Remodeling inside room left a bit to be desired. Looked like ceilings had been redone, but there were noticeable gaps in all corners and peeling ceiling material.

And the worst part? The live spider under my pillow before we went to bed, and the centipede crawling up the wall when we got up in the morning.

Needless to say, it was a rather sleepless night, and we left before 9 a.m. so we could get home and re-shower so as not to feel like there were creepy crawly bugs all over. Yuck!

I was going to the KISS concert at Riverbend and picked this hotel because it was only about 7 miles from there. This hotel is very easy to access from I-275. There is also a Frish's Big Boy and a White Castle that you can walk to across the hotel parking lot. My wife also found a Chinese food place in the hotel info booklet. They delivered to the hotel quickly and my wife said it was the best Chinese food that she had had in years.The continental breakfast was good.
I cannot say enough about the excellent young man at the front desk. He apologized at check in for our wait, but the wait was only because he was helping a customer ahead of us.My wife said that all of the staff were friendly and went out of their way. This is one of the small Best Westerns, but it fit all of our needs perfectly. It was quiet and even though it was pet-friendly, we heard no dogs barking anywhere. We would definitely stay here again! We stayed in the family suite because that is all that was available when I booked online, and I think a family would enjoy 2 bathrooms and the extra room.They also have big wonderful showerheads, which was a bonus.

Getting to the hotel from the west of the city was really convoluted, and my GPS actually took us south to Kentucky before routing us north to the hotel which is on the east side of the city. My friend and I arrived at the hotel late at night after a long day of driving, and our first clue that this was a hot-sheets hotel was when we discovered that there was no lobby open at 10:00 p.m. The check-in was a drive-through with a pull-in/pull-out type of drawer found at drive-through bank tellers.

The clerk was puzzled by my use of the Best Western card with 'units' on it, but eventually took it (the person taking my reservation a week earlier was also baffled but the national help line got him sorted out). I had gotten the card on a previous trip to Europe and had a few units left on it to use up.

We had two rooms for one night, and my friend and I were each appalled with the smell in each room (next door to each other and on the main floor). There was NO elevator to rooms on the second floor, and we were somewhat concerned for our safety staying on the main floor but could not get all our luggage hauled upstairs by ourselves.

My room smelled as though someone has been sick to his stomach and missed the toilet. We were both so tired after a long day of driving, and the time of night was late, that we gave up and stayed there out of exhaustion. We each just turned out A/C units onto high and kept the bathroom fans on, and went to sleep. The sheets were clean (not sure about the bedspread though) and the beds comfortable, but we may have been the only two women there who were not 'for hire' (hourly rates).

The next morning the day manager apologized for the carpet smell, and offered free certificates for another stay (which we declined). The breakfast buffet was adequate, and we did find a few families who had stayed there too.

All in all, I should have checked Travel Advisor before I made the reservations.

For a mid-price motel, the bed was more than comfortable, actually I slept better than at home. The internet access was fast and reliable. The refrigerator and microwave in the room, though not always used, was welcomed. The staff responded quickly to requests for directions and amenities. I would bring my wife to this motel for a stay, and she would not even think about a property in this price range.