While checking-in, a kid's hockey team was in the lobby and pool area having a free-for-all while another extended family, enjoying a reunion was having a pizza party right across from the lobby counter. Navigating through with the family and luggage was near impossible and being able to hold a discussion to check-in was impossible. Finally made it to the room and it STUNK!!!! My wife and son started having some asthma issues. I tried to call the front desk but no one picked-up so I waited forever for an elevator (the hockey team was joy riding) and went to the front desk and had to scream over the din. The employees did not believe me but after some persistence, they agreed to send some to spray a deodorizer which did do the job. I had to park along way from the front door in a bad area but I was told not to worry as they had 24 hr security in the parking lot. Not all of the bad experience was the hotel's fault but I won't be back.
- Holiday Inn Express Cincinnati
- Holiday Inn Cincinnati
- Cincinnati Holiday Inn
