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Island Colony Hotel – reviews, photos

2.5 of 5
445 Seaside Ave, Waikiki Beach, Honolulu, Oahu, HI 96815 (Formerly Aqua Island Colony)
Hotel amenities
Island Colony Hotel
Island Colony Hotel
Island Colony Hotel
Island Colony Hotel
Island Colony Hotel
Island Colony Hotel
Ranked #60 of 84 hotels in Honolulu
3.5 of 5 stars 421 Reviews
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421 reviews from our community

What travellers say about this hotel
  • Front desk staff(9)
  • Friendly and helpful(8)
  • Ala Wai canal(7)
  • Diamond head(6)
  • Great view(6)
  • Hot tub(5)
  • Waikiki beach(5)
  • Security guards(3)
  • Pool area(3)
  • Laundry facility(3)
Traveller rating
    86
    158
    112
    31
    34
Only show reviews for Family (119) | Couples (109) | Business (17)
Date Rating
Los Angeles, California, United States
Reviewer
5 reviews 5 reviews
“Great location”
4 of 5 stars Reviewed 6 February 2012

This hotel is located near everything that matters in Waikiki. It is walking distance to the International Market Place, Waikiki Shopping Plaza and the beach plus more. However, it is a budget hotel and you get what you pay for. A good bonus in a pinch is a market on the 6th floor. There is also a pool on the 6th floor.
On our first hour after check-in, I noticed that the toilet was running continuously and notified the front desk. They had it fixed within 30 min.

Room Tip: I was given a room on the 7th floor so I didn't get a good room.
See more room tips
  • Stayed February 2012, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by carmenroxasalmero for Honolulu
Ask carmenroxasalmero about Island Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islandcolonyaqua, General Manager at Island Colony Hotel, responded to this review
28 February 2012
Aloha Carmenroxasalmero,

Thank you for posting your comments. It is always helpful to have this kind of feedback so that we can address our guests concerns as we strive to improve the quality of your stay at our property.

I am glad to hear that you complimented on our hotel location and you enjoyed the convenience store, Mini Mark on the 6th floor.

You also mentioned about our maintenance who fixed the problem within 30 minutes.

I am sorry you did not get a good room. However, in your next trip to the paradise, please ask us about the Panoramic View room which is located on the 30th floor and above. I think you will like this room category.

If I can be of any assistance, please feel free to contact me.

Fond Mahalo

Lendy Ma
General Manager
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maui
2 reviews
3 helpful votes 3 helpful votes
“Island Colony Yuck :(”
1 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

Pros: Good Location
Cons: Yucky :(

We stayed at Island Colony hotel expecting a cheap hotel, because we live in the islands and know that for the price we were paying this was in no way going to be the Four Seasons.

What we were expecting is that it would be at least clean, possibly like Super 8 at least, which it wasn't.

Here is the low down on our stay:

-The carpet was filthy - My son spillt some juice on the floor and when I cleaned it up with one of their white towels it turned the rag black.

-It had a kitchet in the room and everything was just sticking and you could see grime in the corners in lots of places and none of the cabinet doors in the kitchen would stay shut so we had to put spoons through the handles to keep them shut.

-The shower was super old and was so clogged that we had to shut the shower off mid shower so the water didn't overflow out of the bathtub and the shower head sprayed everywhere.

-Even the alarm clock, which we were not using would just randomly make some kind of buzzing crackling sound during the night for no apparent reason.

- The windows whistled loudly in the living room when the wind blew, which was pretty much all night and the A/C was the window mounted style which was really loud.

- Our room was right next to the trash shoot, watch out for that too.

I did like that they had a small little store in the building that made it very handy to get a couple of things really quickly.

Room Tip: Make sure your room is not next to the trash shoot.
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  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask wrldtravelermaui about Island Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islandcolonyaqua, General Manager at Island Colony Hotel, responded to this review
28 February 2012
Aloha wrldtravelermaui,

Thank your for taking the time to outline the inconvenience that you endured. We are very sorry for this experience. All things considered, we should have been able to meet your expectations with satisfactory accommodations that you would expect from Aqua Hotels and Resorts and the Island Colony.

Situation about the room, I will personally bring your comments to the attention of our management team.

I am glad that you complimented on our location and you enjoyed the convenience store on the 6th floor.

If you have the opportunity to return to the paradise, we sincerely hope that you will consider Aqua Hotels and Resorts again.

Fond Mahalo
Lendy Ma
General Manager
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Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Noisy!”
3 of 5 stars Reviewed 26 January 2012

If you cannot stand the noise of traffic, and air conditioner. Think twice about this hotel. We had to sleep with ear plugs in every night. Room needed much updating, but for the price we did not expect much. Fan in bathroom did not work. room was clean, the maid did a good job. Pool is nice, but they do not have towels on the same floor as the pool. Very strange. Had to take 2 different elevators to get them. A nice large Lannia, overlooking the canal which I liked. Close to restaurants and shops.

Room Tip: Request high room.
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask borntodance about Island Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islandcolonyaqua, General Manager at Island Colony Hotel, responded to this review
7 April 2012
Aloha borntodance,

Thank you for posting your feedback and comments on tripadvisor.

The situation about your fan and air conditioner, I have brought to maintenance manager’s attention, and corrective measures have been taken.

I am glad you enjoyed the clean room and large lanai (balcony) and complimented on our housekeepers who did a good job, I will pass this message them.

Your comments are very important to us and will used to improve our service. Again, thank you for choosing Aqua Island Colony for your hospitality needs.

Fond Mahalo
Lendy Ma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Kentucky
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Great value”
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We spent three nights at the Island Colony. Our room was older, but clean and comfortable. We had a small kitchenette that we didn't use on this trip, but would in the future. Large lanai had beautiful view of Diamond Head, the canal and golf course and the ocean! Seaside avenue will take one right into the heart of everything. It appears they are doing a lot of upgrades. All new pool deck, updated carpet and redone elevators. Staff was friendly and hotel had 24 hour security. We will stay here again!

Room Tip: Ask to stay on the Diamond Head side. The view is wonderful!
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Jrath01 for Honolulu
Ask Jrath01 about Island Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islandcolonyaqua, General Manager at Island Colony Hotel, responded to this review
7 April 2012
Aloha Jrath01,

Thank you for taking the time to post the review on Tripadvisor. We greatly value your feedback. It is always helpful to have this kind of positive comments so that we continue to strive to improve the quality of your stay at our property.

I am very pleased to hear that you liked the large lanai, beautiful Diamond Head and Ocean View room, and your room was clean and comfortable.

You also mentioned that our team members were friendly and you will stay here again, I will pass this message to them. They will look forward to accommodating you again in the near future.

You are right, we are doing a lot of upgrades which include swimming pool, pool deck, elevator, new BBQ grills, new fitness room etc. We also started our room renovation, if you come to the paradise again, please feel free to contact me and I will update you about the hotel and Hawaii events and activities.

Again, thank you for choosing Aqua Island Colony for your hospitality needs.

Fond Mahalo

Lendy Ma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean, older hotel, close to beaches, friendly staff, overall good value”
4 of 5 stars Reviewed 19 January 2012

Clean, older hotel, close to beaches, friendly staff, overall good value

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
Ask janissax about Island Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Island Colony Hotel

  • Hotel Island Colony
  • Aqua Island Colony
  • Aqua Island Colony Hotel
  • Island Colony
Address: 445 Seaside Ave, Waikiki Beach, Honolulu, Oahu, HI 96815 (Formerly Aqua Island Colony)
Price range (per night):* INR5,760 - 8,276

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