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Aston at the Waikiki Banyan – reviews, photos

3.0 of 5
201 Ohua Avenue, Honolulu, Oahu, HI 96815 (Formerly ResortQuest at the Waikiki Banyan)
Hotel amenities
Aston at the Waikiki Banyan
Aston at the Waikiki Banyan
Aston at the Waikiki Banyan
Aston at the Waikiki Banyan
Aston at the Waikiki Banyan
Aston at the Waikiki Banyan
4.0 of 5 stars 445 Reviews
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445 reviews from our community

What travellers say about this Speciality lodging
  • Full kitchen(9)
  • Diamond head(6)
  • Coffee shop(6)
  • Hot tub(6)
  • Very friendly(5)
  • Living room(5)
  • Sofa bed(4)
  • Mountain view(4)
  • Pool area(3)
Traveller rating
    102
    208
    76
    38
    21
Only show reviews for Family (222) | Couples (63) | Business (13)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Perfect to party and have a good time!!”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I recently just got back from Hawaii!! There was about 14 of us for the pro bowl and my father-in-law chooses the Banyan every year!!! It was my first time and I thought it was great!!! We stayed for 6 nights. The kitchen made it nice to get your own food and stock up the fridge with beer and rum! :) absolutely loved being able to relax and have a drink after a long day!!! The spa/pool area was also nice!! Some of the rooms are really outdated but a couple that was with us got a really nice remodeled room!! Our room was older and seemed a tad on the dirty side but still it was comfortable and with such a great location you really can't complain!!! I would definitely recommend it!!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kelina15 about Aston at the Waikiki Banyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wcvgm808, General Manager at Aston at the Waikiki Banyan, responded to this review
6 February 2012
Thank you for your comment on your recent stay with us and it is nice to know that we have a loyal customer in your father in-law. I just wanted to let you know that we are in the process of working with our individual owners on a renovation package and are targeting the end of April in 2012 to begin this project. We hope to have it completed by the end of 2012 or the beginning of 2013. Mahalo!
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Burnaby, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Waikiki, Honolulu, Oahu, Hawaii ....”
4 of 5 stars Reviewed 1 February 2012
4
people found this review helpful

Waikiki, Honolulu, Oahu, Hawaii ....
a destination just beckoning, when Burnaby/Vancouver in Canada, sees its first snowfall on Jan. 14, 2012.
WestJet got us there in 5-1/2 hrs for a 2-week most enjoyable stay at the Waikiki Banyan Resort Hotel. A comfortable suite with kitchen facilities, matched by glorious sunshine, 82F/28C during the entire stay, for beachbumming and tanning, was our lot. My reviews generally focus on perceived interests by our seniors, still active in their Golden Years and - my feedbacks bear this out - on getting value. Accommodation in Hawaii is expensive, and so is food. Travelers head for Don Quijote, Sam's, Costco, Foodland at Ala Moana Center and Food Pantry for supplies; restaurants for every taste and purse abound. The "strip", Kalakaua Ave. hugs the beaches and sees thousands of visitors and residents promenade all day shopping, eating, tanning, surfing.
Forget about parking, instead obtain a card for "The BUS"; take the B Express to its terminus ($2.50 reg., seniors $1.00, exact fair), bring picture ID, get scanned and presto for $10.00 you get a 4-year card onto which you attach a strip for one calendar-month at $5.00; it's another $5 next time you visit. Board any "The BUS" anywhere, anytime, on-off as you please.
Exploring Oahu island, 2 bus-loops offer themselves, at no further charge, one to sightsee the Eastern and Northern part incl. Waikiki, about 4 hrs., and the centre and Western Honolulu, about 3 hrs. There are plenty of sights to visit - let your wallet decide! And, when finally you must bid adieu, "The BUS" takes you to the airport with your card. Aloha! and Mahalo!

Room Tip: The Waikiki Banyan maintains 2 - 37 floor-towers I and II; best ocean view - you are about 1-1/2 bl...
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Pazdera about Aston at the Waikiki Banyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medicine Hat, Canada
1 review
5 helpful votes 5 helpful votes
“What more could go wrong?”
1 of 5 stars Reviewed 30 January 2012
5
people found this review helpful

Where to start? Play equipment for kids was completely disassembled, we were told it had been that way for about three months, and it would take another couple months to finish a simple upgrade. We were not informed of this prior to arrival, and with three kids it was a frustration. One night the bbq we were using did not work, we were not reimbursed but rather told we probably had too much on the grill (2 steaks). 8 nights in, we realized our condo had bedbugs!We were moved to another condo for the remainder of our stay, only to have a suitcase stolen out of the laundry room with just a few hours unattended (it had clothes out of the condo with bedbugs that needed to be laundered, and the suitcase needed to be sprayed before I would take it into the new condo).We lost count of the number of people on the elevator that we noticed had bed bug bites after we knew what they looked like! Add to that hidden fees to be payed upon departure and parking not included, and we will be looking for ways to let people know to stay away from this place!

Room Tip: Insist on a freshly fumigated condo!
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  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Leslie J about Aston at the Waikiki Banyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wcvgm808, General Manager at Aston at the Waikiki Banyan, responded to this review
6 February 2012
Thank you for your comments regarding your recent stay with us. Unfortunately, Aston Hotels and Resorts does not control the public areas of the property where the children's playground and the BBQ grilles are located. We have been communicating with the Condominium Associaion on the status of the childrens playground and have been advised that the repair will be completed in the first quarter of 2012. The decision to close the playground down was due to safety reasons as parts were corroding and it presented an unsafe enviroment for children. We have notated this on our website since November of 2011 and have updated the information on our website as we receive it from the Associaiton.

Bed bugs are a challenge that not only hotels, but restaurants and other various establishments are dealing with. Bedbugs cannot be prevented as there are not preventative measures that can be implemented to deal with the problem. Should bed bugs be discovered in any of our guest rooms, we immediately move the guests and quarantine the room for a 17 day treatment by our pest control company. I believe we did wash and dry all the clothes that were given to us and if more clothes needed to be cleaned, we would have been happy to have done so. Aston nor the Association has the personnel to monitor the laundry rooms located on each floor and it is not advisable to leave a suite case or clothes unattended for any amount of time, let alone overnight. The Association does have signs posted in each laundry room advising to not leave clothes unattended for any length of time.

Being in a tropical climate, there are other types of bites that people can get from mosquitoes, fleas and even sand mites coming from the beach. It would depend on the body tollerance to these types of bites per the individual that came in contact with them. We are quite certain that there are not people walking around with bed bug bites on the property as we have checked with the Association and there have been no reports of this by the security staff.
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Tokoroa
1 review
1 helpful vote 1 helpful vote
“FOREST VIEW HIGH SCHOOL - Tokoroa, New Zealand”
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We were guests at the Waikiki Banyan from Dec 2nd to Dec 11th and absolutely LOVED IT!!!! We had 9 rooms in total with our group of 42 scattered from the 8th floor to the 28th. Every single member of our tour party loved the hotel. It was clean, hip, and just absolutely beautiful. We are a cultural group from New Zealand who alse had a professional photo shoot on the 6th floor in costumes and with our drums and all...and boy did we attract attention from the other hotels. LOL...The service was excellent! We will be staying here again next time. IF ONLY the Hotel Management had let us perform for the guests by the pool, the expereience would've been a 100/100! so therefore I rate them 99/100. Thanks Waikiki Banyan, look us up on Facebook - Forest View High School Polinetia Fa'atasi to see our photos. Mahalo ....SHAKA!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Aaron M about Aston at the Waikiki Banyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle, WA
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great Service”
4 of 5 stars Reviewed 29 December 2011
2
people found this review helpful

We spent 6 nights from Dec 18th to 23rd at Banyan. Our first room 1404 on Tower 2 was outdated with dirty carpet and noisy frig. Talked to the front desk the next morning. Jason provided us great service and very helpful. He helped us move to an another room on Tower 1, the room was beautiful and clean. We had a great stay at Banyan and Oahu. Thank you Jason! Cannot wait to come back!

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask happy87 about Aston at the Waikiki Banyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wcvgm808, General Manager at Aston at the Waikiki Banyan, responded to this review
6 January 2012
Thank you for taking the time to reivew your recent stay with us. I am glad that we were able to adjust your accommodations to another unit and that Jason provided you the level of service that we strive for at our front desk with all our Guest Service Agents. We are in the process of working with our individual owners on a renovation project for those units that need refurbishing and are projecting this to commence in April of 2012.
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Additional Information about Aston at the Waikiki Banyan

  • Waikiki Banyan
  • Resortquest Waikiki Banyan
  • Waikiki Banyan Hotel
  • Resort Quest Waikiki Banyan
Address: 201 Ohua Avenue, Honolulu, Oahu, HI 96815 (Formerly ResortQuest at the Waikiki Banyan)
Price range (per night):* INR8,668 - 13,197

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