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Aqua Palms Waikiki – reviews, photos

2.5 of 5
1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
Hotel amenities
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10% off room rate
Aqua Palms Waikiki
Aqua Palms Waikiki
Aqua Palms Waikiki
Aqua Palms Waikiki
Aqua Palms Waikiki
Aqua Palms Waikiki
Ranked #37 of 84 hotels in Honolulu
4.0 of 5 stars 985 Reviews
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985 reviews from our community

What travellers say about this hotel
  • Ala moana(45)
  • Diamond head(20)
  • Friendly and helpful(18)
  • Rooms are clean(15)
  • Waikiki beach(14)
  • Very nice(14)
  • Flat screen TV(11)
  • Front desk staff(8)
  • Short walk(7)
  • Continental breakfast(6)
Traveller rating
    367
    400
    140
    51
    27
Only show reviews for Family (168) | Couples (413) | Business (88)
Date Rating
Marshfield, MA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
42 helpful votes 42 helpful votes
“Solid option not sketchy!”
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

Great location to mooch off the Hilton. Full access ( nobody asked for credentials) to their private beach and shops with out the cost of the Hilton! Great 24 dank coffee shop at end of the street. Overall not the best not the worst. Id say it has a good vibe and solid option for the budget traveler. Major downfall is its on a very busy road the diamond head rooms are very loud! It is a city after all.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask spikes17 about Aqua Palms Waikiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
13 January 2012
Aloha Spikes17:

Mahalo for taking the time to write a review of the Aqua Palms Waikiki.

We hope that you will give us another opportunity to serve you on your next visit to Honolulu.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quicksburg, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Old but acceptable”
3 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

There are many places to choose from in Honolulu. Thr Aqua Palms is reasonable priced but you won't see the ocean. Any rooms that have a small glimpse of water are privately own so expect parking lot views. The beach is closeby as are many restaurants. You will find that this hotel has a very elderly clinentele and the fitness room is terrible. There are two ancient treadmills and a universal that has seen better days. If there are two people in there at the same time it is overcrowded. It overlooks a very small rooftop pool. If you just want a place to sleep this place is ok. The staff is very nice and the rooms are clean. The beds could use an upgrade.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask philipb445 about Aqua Palms Waikiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
13 January 2012
Aloha philipb445:

Mahalo for taking the time to share your stay with us at the Aqua Palms Waikiki.

Our hotel offers city view, diamond head view and partial ocean view units. We have a mix of clientle that range in ages.

In 2012 there is scheduled to be many upgrades to the property with lobby and room renovations.

Please give us another opportunity to serve you on a return visit to Honolulu.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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Anchorage, Alaska
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
“Noisy but Nice”
3 of 5 stars Reviewed 7 January 2012

What you might expect for a hotel on that street I guess. Small, parking is a difficult and expensive extra, and traffic noise keeps you awake. The rooms and staff are very nice and it's a quick walk to wonderful other places.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Boatchick9 about Aqua Palms Waikiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
13 January 2012
Aloha Boatchick9:

Mahalo for taking to write a review about your stay with us in November.

The parking structure is a bit tight! For those people who don't rent a car, we are in a very convenient location. Many of the trolleys stop right in front of the hotel and the city bus is to the right of our entrance.

All of the staff and management hope you enjoyed your stay in Honolulu and in particular at the Aqua Palms Waikiki.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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Fairlie
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Great value for money”
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

My 9 year old daughter and I stayed for 5 nights. We had previously stayed at the Pacific Monarch at the start of our trip and preferred the Aqua Palms even though the Pacific Monarch was a better location for the beach. The staff at the Aqua Palms were really friendly and accommodating to our needs (early check-in was much appreciated). The rooms were clean and the bed comfortable. As said the hotel is located across from the Hawaiian Villiage and we accessed the beach through a side road. Buses stopped just outside the hotel and we used tour companies that picked-up at the Hilton. The pool was a disappointment for my daughter as it was really cold (the sun is blocked for part of the day by the tall buildings around it) but the beach is so close that this was not an issue. Breakfast was included and the system of vouchers for the I-Hop next door worked well. I am planning another trip to Hawaii and will definitely use the Aqua Palms again.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AnnieFairlie about Aqua Palms Waikiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
13 January 2012
Aloha Anniefairlie:

It's great to hear that you and your daughter enjoyed your stay with us!

Please contact me directly for your return visit at pmaher@aquaresorts.com.

Me ke aloha Pumehana
With Warmest Aloha,

Patty Maher
General Manager
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Toronto
Top Contributor
53 reviews 53 reviews
Reviews in 18 cities Reviews in 18 cities
95 helpful votes 95 helpful votes
“Descent discount hotel for the price”
3 of 5 stars Reviewed 3 January 2012
5
people found this review helpful

I booked this hotel off of a discount website and got a good price compared to other hotels in the area so I wasn’t expecting any frills.

Location: The hotel is located across from the Hilton Hawaiian Village and a short walk to the beach and to the main drag. There are trolley stands out front for those who rather not walk.

Service: The service here was excellent. Those that work at the front desk where friendly and helpful. The had someone at the concierge desk during most hours to help with booking tours.

Room: The room was small but fine. You could tell that the hotel is old. They are slowly doing renovations to update it. The room we had, had a new TV, new counter in the Bathroom, new microwave and fridge. The Bathroom was small, the tub was old and warn and the furniture around the room was old. The bed was comfortable though. One thing I really disliked was the water in the room. To get cold water (yes, cold) you would have to let it run for minutes. AC worked well, though I read complaints about its noise, I did not really find it any noisier than any other hotel AC unit

Other: They hotel had a pool which was on the roof of the 2nd floor (I believe) which was clean and had some sun chairs, but it is very small and the sun was blocked by hotels for most of the day.
There is a ‘fitness’ room which was just a small hotel room with a few cardio machines (old) and some free weights.
The parking garage is tight and cost $20 a night.

In a nut shell

Pros:
Location was fine
Clean
Friendly staff
Affordable

Cons:
Water issues
Elevators where slooooooow
Small fitness room and gym
There was regular in room Internet, but Wi-Fi was only available in the lobby (free at least)

All in all it was an ok stay. For the price we paid it was perfectly fine but I probably would pay a little extra to get a different hotel next time.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Kassi22 for Honolulu
Ask Kassi22 about Aqua Palms Waikiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
13 January 2012
Aloha Kassi22:

Mahalo for sharing your experience at the Aqua Palms Waikiki! We really appreciate everyone's input.

I'm pleased to see that the hotel staff treated you with the true "Aloha Spirit" for which we are known.

We hope to have the opportunity to serve you again in the future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Aqua Palms Waikiki

  • Aqua Palms Hotel
  • Aqua Palms Spa
  • Aqua Palms Honolulu
  • Aqua Palms
  • Aqua Palms Spa Honolulu
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
Price range (per night):* INR6,766 - 9,842

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