We stayed here on the basis that it had the best pool facilities for young children, however, we found the pool so uninviting that we did not use it at all. It was in the shade for most of the day and the water was freezing. The lagoon is great.
The hotel itself is fine although the check-in was less than helpful. We got in at 6:30am and were left waiting until after 3pm to check in. Far from ideal after a sleepless overnight flight with a 1, 3 and 4 year old.

Stayed at the 3rd floor of the Lagoon tower. Two bedroom suite, very nice, big receiving area and a cool pantry and dining table to have a meal. However, since the room was facing the pool, and it was just above it (3rd floor) noise from the outside would always get in the room all day. As long as there are children playing in the pool, you can hear the noise.

We are on our way home from a weeks stay. The rooms were decorated beautiful. Great views of the city. We were on the 26 floor. The ocean was cool until, you got In and it warmed up. The pools were on the cool side until you were able to get use to it. Sun was hot with the trade wind breeze. Within walking distance to may shopping areas. We did take the bus sometimes for transportation. Service was great everyone was very helpful. Just one call down the desk and they brought up what was needed in minutes.

Everyone was so good, from the time we checked in until the time we left, whatever we need they were right there, the room was very clean and very relaxing to be in