i stayed at the Ohana Waikiki Malia last week for 3 nights and was more than satisfied. it is one of the Outrigger group's boutique hotels and offers no-frills accommodation. it is not the Four Seasons or the Sheraton, so don't complain about full-service. they have no room-service for the fact that they don't have an in-house restaurant, however, the surrounding areas are full of restaurants of every kind. the location of the hotel is in the center of almost everything in Waikiki Beach. the beach is a 10-minute walk and the shopping areas are just about a few blocks away. if you're gay, there are about 3-4 gay bars within a block or two. the staff are courteous and warm.

the bedrooms are well appointed, clean and depending how high is your floor - considerably quiet. do not expect total quietness because the hotel is located in a busy traffic area. if you want quiet, go to the Turtle Beach area. even the nearby Sheraton or Hyatt is quite noisy. the balconies in the Malia Tower are quite smaller in scale but it will accommodate a couple of chairs if you want to breathe some fresh air. the taller tower was just recently remodeled and the beds are still firm. don't complain about mustiness because you are in a tropical island where the humidity can get high at any given hour/day. the bedrooms are always tidied up on a regular basis and the bathroom amenities are always replaced.

restaurants are within walking distance in every category. the International Market Place is just a couple of blocks down if you want free hula entertainment, fast food and souvenir shopping. high-end shopping is in every corner, including the Royal Hawaiian Center. the Ala Moana shopping centre is just a pink trolley away (free). if you're quite adventurous and have good knee strength, Waikiki Beach is walkable and is more fun. if you need to rent a car, just one day will be good to tour the whole island.

overall, this hotel is great for its price and value. i will stay there again on my next visit. i will also recommend it to my friends/family.

We are going to stay at the hotel for 10 days and it had been wonderful until we got woke up tonight by the parking garage guy who asked us to go downstair to pay our $20 parking immediately at 10:30 pm at night. He said that he will charge us $30 more if we don't go down there to pay right away. We were told that it can be charged to our hotel room when we first checked in ( and they have our credit card too).

We called the manager and complaint - he just said that we will take care of it tomorrow.

The parking at this hotel is rid off for $20 per night when the public parking is $8 per night down the street. We only parked at the hotel first night. Having some parking guy called you to wake you up at 10:30 pm for $20 is a joke when we already pre-pay our 10 days hotel in advance.
They can't even figure out how long your car in there. In some way, I am glad that we take care of it right way. Otherwise, we will not know how
bad their parking management is -- they can't get the fee straight. I don't want to go home and get a $200 dollar bills for parking -- the parking that we never park.

When I told the guy that he just woke me up, he was not even sorry and just told me it's only 10:30 pm not 11:00 pm. When I asked him why he can't call us earlier to ask us to pay, he said that he is doing his job.

The hotel is in the good location but it has a funny smell. We heard some noise almost every night.

The consumer serivce is bad. We have never had anybody from hotel to call us at 10:30 pm for $20. The worst consumer service ever. Will never stay here again.

My fiancè and I stayed here for the Pro Bowl and it was great! The rooms were clean and had all the amenities we needed. The IHOP next door is over priced but just walk a block towards the beach and go to a local restaurant - much cheaper. The hotel is in a great location - everything is within walking distance. The pool is the only downside but they don't hype it up.

I just returned from Oahu, Hawaii. I was there 5 days. My stay could not have been more perfect. The weather, the people, and the accommodations. The hotel that I stayed was the Ohana Waikiki Malia which is an Outrigger property. The customer service was over the top. Ohana means family, and that is exactly what you feel like when you stay there. In fact, they recently renovated the property. And the best part about staying at any Outrigger property, you will not be charged resort fees...ever! You cannot go wrong by staying at any of the Outrigger properties. on a scale of 1 - 10, I give the Ohana Waikiki Malia a '10'.