My husband and I were truly IMPRESSED with Hilton's Homewood Suites this past weekend. Having stayed at many other hotels in Buffalo, this one is by far the best and now our favourite. Hotel is very close to many restaurants and shopping venues. Staff and service is outstanding. Hotel is extremely clean and the room we stayed in was spacious and comfortable. We didn't mind hearing a few planes flying nearby. Complimentary breakfast was good especially if you are travelling with small children. Although simple there is a good variey of hot and cold breakfast selections. We were so impressed we even booked another stay later in the year while checking out and we will continue to stay at Homewood Suites.

This is the 4th year I have brought our group of about 30 here for a stay on the night before we fly out on our annual ski trip. With the large rooms and suites it is a cozy environment for groups and we all love to gather in the spacious lounge and enjoy some beer and pizza while we anticipate the next week of skiing.
Being so close to the Buffalo airport is a big advantage for us...especially with those early morning flights. As mentioned by others...a really friendly staff to greet us and help us out with anything we need...really appreciated, thanks!

When I was planning a birthday party for my daughters Sweet 16th we wanted a hotel with a pool. This location was so much more. The staff was friendly and helpful and the rooms were huge and well laid out.
Pros- Great location with lots of parking
Wonderful staff
Pool with fitness room
Full kitchen (but no oven see cons below)
large living room for playing board games
noon checkout
bathroom split with sink outside of the tub/toilet area (easier when you have 6 girls getting ready)
Cons - My biggest complaint was the lack of an oven. We brought snack food to eat for dinner that really could have used an oven. There is a stove top and microwave but french fries don't work well in either.
We had a full suite so there wasn't enough plates and cups. In hindsight I would have brought paper/plastic.
I would definately recommend this location for family travel.

We were in town for a volleyball tournament and, although the team was staying at a nearby hotel at a cheaper rate, I chose this place for my family, specifically because of the wonderful reviews of the customer service that we read on here. The room was great, the pool area was well kept, and the breakfast was absolutely wonderful.

I had bought spaghetti for my volleyball girls to fix in the room on the glasstop burners, but the burners wouldn't heat hot enough to boil the water. After about an hour waiting for them to heat up, I called the front desk to see if they had any advice. They said that there must be something wrong and offered me the chance to use another suite's burners. Because our time was limited and the girls had to go to a meeting and then get to bed, and remembering the wonderful customer service reviews I had read on here, I asked if they could save us some time by giving us a voucher for a free pizza at an area restaurant. The desk attendant (and I wish I had asked for her name to giver her specific thanks) said that they would happily buy us a pizza or offered us the chance to go to their suite shop and pick out some microwave meals to fix in our room. The kids wanted that, so we went and picked out some good choices. The kids even asked if they could get some drinks to go with their dinners and the desk manager happily agreed.

I cannot say enough good things about this place. Everything was meticulously clean, comfortable, and, even with the little glitch with the burners, the hotel more than made up for it.

Thanks, Homewood Hilton by Hilton Buffalo Airport; if we find ourselves in the area again, we are definitely returning!!