We went down for Black Friday weekend, staying 2 nights (Thursday/Friday). First, I have to thank Alex at the front desk because when I booked the reservation in August, I was told I could only get a suite with pull out couch and 1 King bed. There were 3 of us staying. I called back twice to see if I could get double beds and was told no by Reservations. I called 2 days before we went and talked to Alex at the front desk. He accommodated my request right away and we owe him a huge thank you!
The hotel/suite was very clean and fresh smelling. We had quick check in and the ladies at the front desk were always very pleasant. The breakfasts were good and the ladies that took care of the eating area do a wonderful job, especially on Saturday when there were a lot more people. Good job ladies. The beds were very comfortable and the suite gave us much more room than a normal hotel room.
The location was away from all the congestion by Walden Galleria Mall, but we liked it that way.
Overall, I would definitely stay here again and recommend this hotel. We'll be back next year for sure!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 December 2011
Thank you so much for sharing your experience at our hotel on Trip Advisor. I am very pleased that you and your guests enjoyed your stay! I have shared your comments and thanks with Alex and the entire team. They are all excited about your feedback. We look forward to having you stay with us again in the future! We will see you next year!
Jennifer Redmond
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC