We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to DoubleTree Club by Hilton Hotel Buffalo Downtown

DoubleTree Club by Hilton Hotel Buffalo Downtown – reviews, photos

3.0 of 5
125 High Street, Buffalo, NY 14203
Hotel amenities
DoubleTree Club by Hilton Hotel Buffalo Downtown
Ranked #3 of 18 hotels in Buffalo
4.5 of 5 stars 125 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

125 reviews from our community

What travellers say about this hotel
  • Valet parking(5)
  • Very friendly(5)
  • Only negative(5)
  • Hotel staff(4)
  • Au Bon pain(4)
  • Free shuttle service(3)
  • HSBC arena(3)
  • King bed(3)
  • Coffee maker(3)
  • Next time(3)
Traveller rating
    52
    44
    19
    7
    3
Only show reviews for Family (28) | Couples (28) | Business (39)
Date Rating
Geneva, NY
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
“Great New Guest Rooms”
5 of 5 stars Reviewed 10 February 2012

I recently stayed at the DoubleTree while a Friend was in the hospital across the street. I had not been to the hotel in about a year and was surprised by the new renovations in the rooms and hallways. The last stay the rooms were a bit outdated and the rooms a bit drab. When I returned the halls seemed to be brighter and more cheerful and also wider.

When I stepped into the room I was amazed. The rooms are very comfortable and relaxing. The new flat screen tvs where a big improvement over my last stay as well. I will definatley return my next trip to Buffalo.

Room Tip: The higher you stay the better view of the city you get. The Front of the hotel is not where you wan...
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Dutchess93 for Buffalo
Ask Dutchess93 about DoubleTree Club by Hilton Hotel Buffalo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee Stupski-Pundt, Assistant General Manager/Director of Sales & Marketing at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review
15 February 2012
Dear Dutchess93; thank you for taking the time to post a review regarding your most recent stay with us! I am delighted that you are happy with our recent room renovations! Our guests have been very happy with our new flat screen LCD televisions as well! Very soon we will offer HD as well as complimentary wireless internet in all guestrooms! Hopefully you will be back to enjoy those amenities as well. Thank you for staying with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guelph
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Good Value Hotel”
4 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

My husband and I had a weekend away in Buffalo and stayed for the second time at the Doubletree. They have recently renovated and the rooms are modern and clean. The bathrooms are quite small, even though the room was large. The shower did not have as much pressure as I would like and one morning the water was not quite hot enough.

That being said, we received an excellent rate online and good service throughout. The shuttle to Allen Street restaurants and bars is handy although check the exact times they are available for pick ups as we called at 11:00 p.m. and they said the shuttle was no longer running that night.

It is good value and we would likely stay again.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by LoriGuelph for Buffalo
Ask LoriGuelph about DoubleTree Club by Hilton Hotel Buffalo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conklin, New York, USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“DoubleTree Hilton is always our first choice of hotels when visiting the Buffalo area”
5 of 5 stars Reviewed 10 February 2012

Myself along with family and friends stay here. Due to their consistency in attentive staff, well appointed quiet rooms, cozy bedding and spotless bathrooms, the DoubleTree Hilton is always our first choice of hotels when visiting the Buffalo area. While here, we visit many Buffalo areas including Niagara Falls to attending Buffalo Bills foot ball games to enjoying wings from the famous wing bar just around the corner. We find their location is excellent for all we do. The staff - from the desk greeter, car service attendant to the room staff are always quick with a greeting and a smile. And after a long drive in who can beat a warm chewy chocolate chip cookie just waiting for you to arrive at check in - no matter what time it is?! What an excellent touch! It's the little things that make the Double Tree Hilton stand out in a BIG WAY !!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lisa V about DoubleTree Club by Hilton Hotel Buffalo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
1 review
3 helpful votes 3 helpful votes
“Best Hotel Stay Ever”
5 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

I chose this hotel because it's across the street from Buffalo General Hospital. I must say that I have stayed at a better place, the staff is the best, the manager, Elaine, was very attentive and took care of everything I needed. The staff at the restaurant was great. The cleaning staff was on top of everything. Now the bartender, Casey, she is the BEST, you stop by and see her, she will remember your name every time and she will cheer you up. I felt at home, as if never left home and was surrounded by family. I want to take the time to thank all of you for making my stay so comfortable, I can't wait to go back but in better circumstances. My daughter was finally released and she is doing great.

Room Tip: Go for the suite, it's big and spacious and very comfortable. It has everything you need to feel...
See more room tips
  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask martinbetty06 about DoubleTree Club by Hilton Hotel Buffalo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Rude as can be.”
1 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

After driving an hour and a half from Rochester ny my boyfriend and I got to the hotel around midnight. As Soon as we walked in the lady at the front desk was extremely rude. She gave us attitude with every remark. After several minutes within being there she asked us to leave..she refused our service! I asked to talk to a manager and she refused and began yelling. We were forced to drive around unfamiliar buffalo and find a hotel at almost one o clock in the morning. I have never felt more disrespected in my life than I did at that hotel.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask alextoole about DoubleTree Club by Hilton Hotel Buffalo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine Sarkis, General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review
25 January 2012
Dear Alex Toole : Thank you for your feedback. Please understand that the only reason you and your party were not checked into the hotel is that you were not 21 years of age. Our company policy requires us verify ID that our guests renting a room are 21. It is never our intention to be disrespectful or unwelcoming to any of our guests. I am very sorry that you felt disrespected.
Elaine Sarkis, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed DoubleTree Club by Hilton Hotel Buffalo Downtown also viewed

Hampton Inn & Suites Buffalo Downtown
4.5 of 5 stars 204 Reviews
Buffalo, NY
Show Prices ABS:HotelCheckRates-d224389?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Mansion on Delaware Avenue
4.5 of 5 stars 145 Reviews
Buffalo, NY
Show Prices ABS:HotelCheckRates-d122057?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Embassy Suites Buffalo
4 of 5 stars 160 Reviews
Buffalo, NY
Show Prices ABS:HotelCheckRates-d1484384?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 18 hotels in Buffalo, ranked by popularity »

Been to DoubleTree Club by Hilton Hotel Buffalo Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

  • Doubletree Hotel Buffalo Downtown
  • Doubletree Downtown Hotel
  • Doubletree Buffalo
Address: 125 High Street, Buffalo, NY 14203
Price range (per night):* INR6,281 - 9,393

Owners: What's your side of the story?

If you own or manage DoubleTree Club by Hilton Hotel Buffalo Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
DoubleTree Club by Hilton Hotel Buffalo Downtown
Show the lowest price for this hotel (from our partners)
Show Prices