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Hyatt Regency Buffalo – reviews, photos

3.5 of 5
2 Fountain Plaza, Buffalo, NY 14202
Hotel amenities
Hyatt Regency Buffalo
Hyatt Regency Buffalo
Hyatt Regency Buffalo
Hyatt Regency Buffalo
Hyatt Regency Buffalo
Hyatt Regency Buffalo
Ranked #7 of 18 hotels in Buffalo
4.0 of 5 stars 356 Reviews
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356 reviews from our community

What travellers say about this hotel
  • Very nice(13)
  • Parking garage(8)
  • King rooms(6)
  • Convention center(5)
  • Breakfast buffet(5)
  • HSBC arena(5)
  • Hockey game(4)
  • Next morning(4)
  • Hotel fault(4)
  • HOT WATER(4)
Traveller rating
    82
    122
    62
    45
    45
Only show reviews for Family (74) | Couples (86) | Business (99)
Date Rating
NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect location and service”
5 of 5 stars Reviewed 10 February 2012

We stayed in this hotel for 2 nights on a Thurs and Fri night. Our king room was spacious, extremely clean, and comfortable. Our bed was perfect for us and we had a wonderful view of the city. The hotel is located within walking distance of many restaurants. Valet parking is available, which we used, and offers in-and-out service. We called from our room phone and our car was ready for us when we arrived at the front door. All of the staff were pleasant, clean cut and very knowledgeable. A buffet breakfast was available and was plentiful and hot. We had an extremely pleasant stay.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask njwasthere about Hyatt Regency Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
82 helpful votes 82 helpful votes
“Met all our needs - great hotel”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We stayed at this hotel for a cheerleading competition which was in the attached convention centre. We stayed with 2 young kids in a king room, because the doubles we're all sold out. The management provided a cot no charge as well as included breakfast because of the mix-up. We also used Valet parking.
The room was great, comfortable bed and we didn't feel squished once the cot arrived. We ate in the restauraunt that evening which was good. The buffet breakfast included was also great. There is a pool up on the 11th floor but it is small.
The only downfall was the store in the hotel closing early and not being able to get tylenol (the hotel was completely out as well). As we weren't there to venture out a lot I can't really comment on what's available within walking distance.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Travelfly about Hyatt Regency Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staten Island, New York
1 review
1 helpful vote 1 helpful vote
“Responsive and Caring”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I recently stayed at the Hyatt Regency Buffalo and experience a small issue with the hot water. And WOW, the staff and management jumped right on it and truly cared about me. I will now only stay at the Hyatt Regency Buffalo when I am in town.

It is called:CUSTOMER SERVICE and they have it!!

Room Tip: EB Greens Steakhouse at hotel is great, ask for Patrick for your waiter.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Michael R about Hyatt Regency Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Hyatt Regency Buffalo, responded to this review
16 February 2012
Thank you so much for sharing your experience and kind words regarding your stay at the Hyatt Regency Buffalo. I am thrilled that you enjoyed the service provided by our staff. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nice mid-range hotel.”
4 of 5 stars Reviewed 2 February 2012

Situated downtown in a pretty good area. I found several places to eat/drink around. It is in an old building, but the rooms are up-to-date and everything works fine. I did use the valets, who were very nice but not very fast. One night, there was a huge event happening which made it almost impossible to find a valet and get the car out of my hands. Still, I'd definitely stay here again.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jfouche about Hyatt Regency Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Airy, North Carolina
Top Contributor
92 reviews 92 reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
“Nice”
3 of 5 stars Reviewed 2 February 2012

A nice hotel it is down town Buffalo rooms are ok, parking is high but you park accrose the street in a parking deck for 6.00. The breakfast buffet needs work if its free its ok.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Regbowman about Hyatt Regency Buffalo
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Additional Information about Hyatt Regency Buffalo

  • Buffalo Hyatt Regency
  • Hyatt Buffalo
  • Buffalo Hyatt
Address: 2 Fountain Plaza, Buffalo, NY 14202
Price range (per night):* INR7,897 - 12,602

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