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Lenox Hotel and Suites – reviews, photos

140 North Street, Buffalo, NY 14201
Hotel amenities
Lenox Hotel and Suites
Ranked #11 of 18 hotels in Buffalo
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    4
    5
    5
    6
    19
Date Rating
Austin, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“A great hotel in a great neighborhood.”
5 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

I recently stayed at the Lenox and had a great experience - the hotel lobby was clean and well-appointed, the room was clean, the bed was comfortable, and the bathroom was immaculate with plenty of hot water. The windows open for fresh air at night, and I had a view of downtown Buffalo. I will stay at the Lenox again when I come back to Buffalo. The staff was extremely friendly and helpful, and the location is fantastic - short walks to the restaurants and nightlife of Allentown and the historic neighborhoods along Delaware Avenue, Allentown and Elmwood Village. If you want a Buffalo hotel with charm, character, and a great location, then the Lenox is for you.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Give it another chance.....”
3 of 5 stars Reviewed 18 April 2011
1
person found this review helpful

I had been staying at the Lenox for years until about 3 years ago when I was given a room so bad that even my nostalgia for the place could not overcome it. HOWEVER this past year I decided to give it another shot and was very pleasantly surprised. The Welfare tenants all seem to be gone and the room I was given was quite serviceable. The Lenox is in a fantastic location, one of Buffalo's most architecturally interesting neighborhoods and it is again good value for the money. The staff is very pleasant and helpful. I especially liked Suzy, the daytime front desk manager.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cleveland, Ohio
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Barest of Bare Bones, Which Isn't Always a Bad Thing"”
2 of 5 stars Reviewed 13 April 2011
2
people found this review helpful

If you scroll through the list of reviews of the Lennox, you'll note there are many bad ones. The good, or not-so-bad ones, all say the same thing: Good location, bare-bones average to poor in everything else.

Truer words were never written.

Some buddies and I went to the National Buffalo Wing Festival over Labor Day Weekend. We wanted to be at the fest during the day, but close to Allentown's bar scene at night. The Lennox looked like the best fit: Free parking, located a few blocks from Allentown, and close to free public transportation to take us to and from the fest. Great!

Well, here's the thing (or things): It's true: Your room key is an old fashioned key, not a keycard or FOB device. So that's weird. It's true: The staff is pretty under-attentive in that they do not anticipate your needs (but when we asked for something, we got it). It's true: The rooms are very small (but we didn't smell mildew or anything else, and overall the room was clean). Our mini-fridge/microwave unit worked fine.

Since we planned to be outside the room for most of the 36 hours we were in town, all of these things were okay. We joked about them, sure, but the Lennox suited its purpose for this trip.

But, the Lennox wouldn't due if:
-You wish to use your room for more than anything than a nap space, a storage locker and a restroom.
-Wish to spend long periods of time awake in the room.
-Want any amenities commonly associated with a hotel
-Want to earn loyalty program points with a hotel chain
-Have a family with you (just not enough space/amenities for children)

So, all of the negative reviews here are correct. But so are all of the positive ones.

Would I stay at the Lennox again? Not likely. There's a chain hotel near it that offers the location benefits plus everything on the above list. But if you had to stay at the Lennox for a short trip, it's really not the end of the world.

Room Tip: Bare-bones, best for short stays
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  • Stayed September 2010, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great location, clean and affordable!”
4 of 5 stars Reviewed 28 December 2010
2
people found this review helpful

The Lenox is has a great location near Delaware Ave and Allentown in Buffalo. Its quite an old hotel and definitely a unique experience. The rooms and hotel were clean and comfortable. Being an older hotel, its different from the cookie-cutter business travelers' hotels I frequently stay at. Would come back.

  • Stayed December 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask crowrobot about Lenox Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
6 helpful votes 6 helpful votes
“Good value, good hotel”
4 of 5 stars Reviewed 2 December 2010 via mobile
2
people found this review helpful

This hotel isn't nearly as bad as the reviews here make it seem. I enjoyed my stay. The hotel and room were both clean and comfortable. An excellent value.

  • Stayed April 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Lenox Hotel and Suites

  • Lenox Hotel Buffalo
Address: 140 North Street, Buffalo, NY 14201
Price range (per night):* INR6,892 - 8,337

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