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The Mansion on Delaware Avenue – reviews, photos

414 Delaware Ave, Delaware & Edward Street, Buffalo, NY 14202
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The Mansion on Delaware Avenue
Ranked #1 of 18 hotels in Buffalo
4.5 of 5 stars 145 Reviews
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145 reviews from our community

    Trip type
Traveller rating
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Date Rating
Montreal, Canada
Top Contributor
56 reviews 56 reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
“Perfect property marred by serious flaws”
2 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

The staff were superb; the building is extraordinarily beautiful. So what was wrong?
The shower had to be fully entered to turn on the water. So you got soaked with whatever temperature had been set before you had a chance to set it to your liking. And there were multi-jets so the flow was everywhere!
Our room on the top floor had an air system that, when it turned on, absolutely blasted and woke me several times during the night. The contrast was the elevator in this old but great building: the elevator was silent to a fault!

Room Tip: Regret did not find out if we just had a "bummer" for an air system. The shower, while ve...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask arnaldo about The Mansion on Delaware Avenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geno Principe, Owner at The Mansion on Delaware Avenue, responded to this review
15 February 2012
Thank you for your review - guest comments and observations are invaluable to management and staff of the hotel. We were so glad to hear that you enjoyed the staff of MoDA, as well as the hotel's architecture, decor and design. We are very sorry, however, that your experience was not flawless. The multi-head showers are usually a favorite amenity of guests, I'm sorry you experienced difficulty with the system. My hope is that you will have a return visit to the hotel, and if you do, please advise The Butler Team that you don't care for the multi-heads in the shower and they will turn off the spa-shower for you, leaving only a single overhead. A restful sleep is a minimum standard at The Mansion and I apologize that you did not experience this. Each room has individually controlled heating and cooling units controlled by the guest to meet his specific needs - I do not know the date of your stay or specific room so I can't quite give an answer to this issue - I do sincerely apologize for your difficult night's sleep. Thank you, again, for your review and we hope to welcome you again to The Mansion on your next trip down from Canada!
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Buffalo, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Incredible Hotel- 5 Star Service”
5 of 5 stars Reviewed 11 January 2012
4
people found this review helpful

This is a gorgeous building with beautiful touches inside and out. We live very close by but my husband surprised me and brought me here for the night for my birthday. There's a great happy hour with complementary wine and cocktails and a lovely breakfast in the morning. We had dinner reservations at a pricey restaurant nearby but instead opted to enjoy the hotel more by ordering sushi from one of our favorite places. The hotel staff took care of everything. They brought a table into the room while we were enjoying happy hour and set up the sushi on beautiful plates. Everything looked so nice. They even turned on music and left us with some chocolate covered strawberries. A great experience- I'm looking forward to staying here again!

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FoodieTraveler13 about The Mansion on Delaware Avenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geno Principe, Owner at The Mansion on Delaware Avenue, responded to this review
15 February 2012
What a nice surprise....and even nicer husband! So glad to hear you enjoyed the complimentary premium bar and wines, and the wonderful service of the Butler Team. Either dinner out on the town, complete with complimentary Land Rover transportation, or a romantic dinner in, assembled by the Butlers, are great choices at MoDA. Take a peek at Mansion on Delaware Pinterest board for a few Butler recommended restaurant choices. Thank you for your review. We hope to welcome you again soon.
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Toronto
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Treated like Royalty”
5 of 5 stars Reviewed 7 December 2011
2
people found this review helpful

This place is a quality place. It's a wonderful 19th century mansion where everything comes together. The furnishings, rooms, breakfast and service are just fantastic. we stayed here overnight last year and are coming back for another stay to celebrate a birthday. The staff are responsive, helpful and have a lot of pride in their work. Staying here was a delight. While here we also dined at Tempo, a fantastic restaurant just steps from the hotel.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask carleroo about The Mansion on Delaware Avenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geno Principe, Owner at The Mansion on Delaware Avenue, responded to this review
20 February 2012
Thank you for your review - we're glad you took the quick trip down from Toronto to enjoy the city and so happy to hear you'll be staying at The Mansion again soon. Be sure to inform the Butler Team that you'll be celebrating a birthday. Perhaps you'll dine at Tempo again? Or maybe Hutch's, Rue Franklin, SeaBar, Oliver's?....so many outstanding independent Buffalo restaurants to choose from!
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Burlington, Ont.
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
“This Is NOT Your Average Hotel!”
5 of 5 stars Reviewed 6 December 2011
4
people found this review helpful

We had planned a trip to one of the more high profile U.S. cities, Boston, Philly, Chicago, or NYC. to observe a milestone birthday.
We decided to travel closer to home, and meet up with more friends at a Bill's game, and elected go top end on the hotel.
This hotel is not top end.
This hotel is heaven sent.
From the time we pulled into the driveway, our Butler, Brendan, was there to help with the bags.
Brendan offered us a welcome beverage, (red wine for me, cold beer for my spouse and the other couple), and gave us a tour of this grand mansion.
Later, he valeted our two cars into the secure lot across the street.
Once into our rooms, which were lovely, comfortable, CLEAN and impeccably presented, we were invited back down to the main salon for the cocktail hour. Guests enjoy two free cocktails, and then there is an "honor bar", where you essentially charge any other drinks you enjoy to your room.
We stayed in room 405. It had a view of Delaware, and was more than adequate for my husband and I. The bath was huge, and I made good use of the 6 foot jet tub on the first night, being careful to follow their instructions...step 1: Get a glass of wine....
The bed was very comfortable, the bedding fresh and soft, and a nice surprise were the towels in the bath. Typically, hotel towels are laundered in such hot water that they are more crisp than luxurious or soft. These were lovely.
There was also a robe for each of us in the closet, had we have forgotten our own.
We then enjoyed a fantastic dinner at Tempo, (our Butler made the recommendations, and the reservations, too)....GREAT CALL!
(See my review at their Trip Advisor site).
The continental breakfast the next morning was a lovely spread, with sweet and savory pastries, roasted root vegetables, some smoked trout, breads, boiled eggs, fresh fruit, yogurt, nuts, cereals, and the best coffee I have had in ages.
The lovely concierge arranged a cab for us to get to the stadium, and recommended several ways to get back, one of which was that we take the shuttle from the stadium to the train, and then the train downtown. They would come get us from the station upon arrival. (We took a cab both ways, so it was not a concern = $45. each way, in case you are wondering).
When we got back, we had our cocktails in the main salon in front of a fireplace, and then proceeded over to Allen Street, to Gabriel's Gate for some wicked wings.
They drove us over and dropped us off, and told us to call when we were ready to return, but we opted to walk. It was raining, and they had umbrellas at the front door ready for us to borrow.
A nice additional touch/surprise was the turn down service, which offers tea light candles and fresh baked cookies that melt in your mouth.
Heaven.

The thing about this place that a guest must remember is, that eventually, you have to go home.
Which, of course, you don't want to do.
Ever.

Gino and his staff are consumate professionals, and they know how to make you feel like you are the only resident enjoying their wonderful establishment.
The hotel has all of the architectural elements of the era, yet has been upgraded with loving care. It is formal and grand, and yet inviting and cosy.
Pictures do not do it justice...!

We will most definitely return to enjoy another stay with Gino and his fantastic staff!

Thank you for a wonderful stay!!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HBBurlington about The Mansion on Delaware Avenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajax, Canada
Senior Contributor
39 reviews 39 reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Great place in Buffalo”
5 of 5 stars Reviewed 20 November 2011
4
people found this review helpful

My wife and I stayed here in November 2011. Our purpose was a weekend shopping trip but decided we did not want to stay along the airport strip as we used to. Based on Tripadvisor reviews and an article in our local paper's travel section we deciced on the Mansion. We were not disappointed. Right from the moment we pulled into the driveway the personal service of the staff was excellent. The hotel itself was clean and quiet and the cocktail hour was a nice treat. We had a basic queen room which was spacious and the bed very comfortable. A great feature of the hotel is the shuttle service they offer to get you to and from dinner/drinks in the evening, most restaurants are not very far but its a really nice touch. The free breakfast (continental) had many yummy offerings and the coffee was excellent. We will stay there again.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask novak500 about The Mansion on Delaware Avenue
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Additional Information about The Mansion on Delaware Avenue

  • Mansion On Delaware Avenue Buffalo
Address: 414 Delaware Ave, Delaware & Edward Street, Buffalo, NY 14202
Price range (per night):* INR10,922 - 18,483

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