My husband and I stayed here for one night following a drive from Scottsdale. We were excited to stay here as it was a much welcomed break from our drive. This Radisson property has both positives and negatives.
The positives: Very comfortable beds, attractive lobby/check-in area, an abundance of tourism brochures are provided in the lobby, good choices at the breakfast buffet.
The negatives: Slow check-in, slow service at the breakfast buffet (We never got our drinks), smaller-than-average for Radisson rooms, bathrooms that could have been in a Motel 6, location of the hotel is pretty ugly when there are much nicer parts of Flagstaff.
We stayed here because the price was right (Radisson was running a promotion), but I wouldn't pay full price to stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
First, Thank you so much for choosing the Radisson Woodlands after your long drive and for taking the time to post your comments. We are pleased that you found our rooms and lobby comfortable and welcoming.
We'd like to apologize for the concerns you expressed about service levels in the restaurant and front desk. Be assured we will be passing your comments to our managers to address these concerns. (This is why, as a team, we read, respond and act on the reviews posted here on Trip Advisor: so that we can learn, grow and improve as a service entity). In regards to the rooms - we'd like to let you and our other visitor know that we are excited about some major changes to be occuring at the hotel in the next year. Stay tuned as we'll be posting more about these changes. In reference to the location -- we are right off of old Route 66. Many people like being off of the main street, with the pines and easy access to NAU and downtown. You are correct that are many hotel options in Flagstaff, some are in the busier downtown/I17 areas and some are more 'remote'. Luckily, Flagstaff is not a very large community, so most areas are easily accessible - it's all personal preference.
Again - thank you for your feedback. We appreciate your comments and hope on your next visit to Northern Arizona you'll give us another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC