My family reserved a room at this hotel using Hotels.com. We were planning on staying there the first night of our cross country move from California to Indiana. However, only 100 miles into the trip, our car broke down & was towed to a town only 70 miles from where we started! Immediately upon arriving at the service station we noticed a Travelodge next door & thought that while it was an unsavory neighborhood, we could transfer our reservation there without consequence...surely this is a situation that we could not foresee nor avoid! I spoke to Kevin who said it didn't sound like a problem & he asked me to call back & talk to Snita. I did so, the next day...and, boy was he mistaken! That repugnant (Indian) manager was insulting, rude and totally inconsiderate of my family's predicament. We were stuck, indefinitely, in the ghetto...living in our second car (a small 1993 Lexus), with a toddler, two dogs & two cats - at a 76 Station! I even offered to send her our repair bill to prove that I was not fabricating the whole story to avoid staying at her second rate hotel! So, in addition to the $1000 car repair bill & extra night's hotel stay, we were also charged for a full night at a hotel we couldn't even get to. These hotels hide behind the cancellation policy agreement they have with Hotels.com & forget to act like considerate "real people" who are in the service industry!
Needless to say, we will never stay at this or any other Travelodge, will never use Hotels.com again, and will find as many places as I can to leave this feedback for all to read!

Old property. Clean but worn. Bed and bath linens shot. No continental breakfast. Coupon rate very good at $57.67 TI.

We used the travelodge as a home base for a week to explore the area. After airing out the room and masking the smoke with a scented candle we had a pretty decent home base. Plenty of space to store camping gear- working fridge and micro. Cons- a bit far to historic Flagstaff, a very active and rowdy bar and smoke that would seep into the bathroom through the vents. Pros- cheap and comfortable after a rainy night of camping this felt great!

My wife and I have stayed at this motel on several occassions. We have learned to call ahead and always request the same room. This is not a fancy, five star establishent so if that's what you're expecting, forget it. However the room we stay in is clean, bed is reasonably comfortable, there is refrigerator, microwave and coffee maker and the air conditioner/heater works. Since the overpass was built you can hardly hear the trains pass through the night. Flag has some real low end dives but this motel isn't one of them. We will stay here again. Have never had a problem with the front desk. Family owned and operated.