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Residence Inn by Marriott Scranton – reviews, photos

3.0 of 5
947 Viewmont Drive, Scranton, PA 18519
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Residence Inn by Marriott Scranton
Ranked #3 of 10 hotels in Scranton
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    14
    11
    6
    5
    0
Date Rating
Dover, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Beautiful accommodations and friendly staff”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We were looking for somewhere in the area that could comfortably sleep 5 for a "girls weekend" to celebrate my mom's 70th birthday. A 2 bedroom suite and reasonable price made this hotel our choice; a late check-out time, free breakfast and indoor pool were just icing on the cake. The staff was very friendly and helpful, everything we needed was in the room when we got there, and the breakfast was excellent. The pool was open until midnight, which was a pleasant surprise!

Room Tip: There was some road noise from Rte. 81, and being on the first floor we noticed some noise from the...
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  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kathy_in_17315 about Residence Inn by Marriott Scranton
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Amanda Evans, General Manager at Residence Inn by Marriott Scranton, responded to this review
13 February 2012
Hi,

Thank you for your feedback regarding your recent stay at our Residence Inn. We are very happy you were able to enjoy a girls weekend away! We hope to welcome you back in the future.
Amanda E
General Manager
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
“Eh - not by choice”
3 of 5 stars Reviewed 6 January 2012

Marriott put two hotels where there should be one. Icy and small parking lot. No portico to pull up and check in, no automatic doors, cheesy luggage carts. Great friendly staff.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amanda Evans, General Manager at Residence Inn by Marriott Scranton, responded to this review
20 January 2012
Thank you for your feedback, and kind words regarding our team. We pride ourselves on delivering great service.
We hope to welcome you back!
A Evans
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Throop, PA
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Very nice stay”
4 of 5 stars Reviewed 11 December 2011

Looked for a nearby place to spend 1 evening with an indoor pool for the 2 grandchildren and chose this property. All in all in was a great choice and receiving the retired military rate was a plus. The whole staff and weekend General Mgr were extremely helpfull and polite. Facilities were clean and comp breakfast was great, sausage, scrambled eggs, potatoes,sausage gravy,fruits, pastrie, etc, etc. Dining options are numerous and all in a 1 mile area; Olive Garden,Red Lobster,Texas Roadhose,Panera Bread,Red Robin,UNO Piizzeria 2 Chinese Buffets, 2 pizzza (Italian restaurants) Dennys and all fast food places plus a few ole fashion diners. Shopping also; Wal-Mart, Target, Lowes, Home Depot and a Mall. If you spend 1 or more days you have it all. Quiet, clean and friendly.

Room Tip: 1st floor good for pool and hot tub use.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DAVEThroop_PA about Residence Inn by Marriott Scranton
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Amanda Evans, General Manager at Residence Inn by Marriott Scranton, responded to this review
13 December 2011
Thank you for the kind feedback regarding your stay at the Scranton Residence Inn by Marriott. I'm truly happy you enjoyed your stay.
We hope to welcome you back in the future.
Yours in hospitality,
Amanda E
General Manager
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Rochester,NY
Top Contributor
63 reviews 63 reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
“Good Hotel”
4 of 5 stars Reviewed 8 November 2011

This hotel seems a little dated in decor, but it is clean and we were very comfortable. Breakfast was okay, nothing special. I was not impressed with the hot breakfast food. Scrambled eggs, home "fries", canadian turkey bacon and sausage hash. They have a waffle maker but I don't like waffles. That is typical of these kinds of complimentary breakfasts. Standard fare, bagels w/cream cheese, pastry, English muffins, etc. I think the best was the cooked oatmeal.

No one should ever think they can get a good night's sleep on the sofa sleeper. We had a one bedroom suite and I slept on the sofa sleeper. I knew ahead of time that it was going to be bad, so I brought my 4" folding memory foam mattress and I slept fine. Mom loved the regular bed in the bedroom. This type of room is good for families, but I would bring a nice thick mattess topper for any children who you are going to put on that sleeper sofa. The hotel accepts animals, and they keep track of which room the animals were in and when. This is important to me because I am allergic to dogs.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ARE1103, Manager at Residence Inn by Marriott Scranton, responded to this review
15 November 2011
Thank you for the kind feedback, we hope to welcome you back in the future.
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allentown
1 review
“Lovely Stay”
5 of 5 stars Reviewed 6 November 2011

Rooms were clean and comfortable and the entire staff was super friendly, happy and very helpful. Would definitely recommend staying here again and again.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aninnreview about Residence Inn by Marriott Scranton
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ARE1103, General Manager at Residence Inn by Marriott Scranton, responded to this review
15 November 2011
Thank you for your kind feedback, we hope to welcome you back in the future.
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Additional Information about Residence Inn by Marriott Scranton

  • Residence Inn Dickson City
  • Dickson City Residence Inn
  • Scranton Residence Inn
Address: 947 Viewmont Drive, Scranton, PA 18519
Price range (per night):* INR9,506 - 12,694

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Residence Inn by Marriott Scranton
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