We booked this hotel based largely on its positive TripAdvisor reviews, & we weren't disappointed. Yes, it's older & typical of a "garden court" type motel, & some aspects are aging such as interiors. But they are also keeping up with improvements; while we were there, they tore out numerous patches of "lifted" cement & re-poured them. This was sort of a pain when trying to get in from the parking lot, but still it was work that needed to be done. We were in an inward-facing unit & although we were on the freeway side, we heard no noise inside the unit. There is a Ralph's, gas & Starbucks next door & a Walgreens across the street, which made it very convenient. The only problem we experienced with the room (non-functioning TV) was quickly fixed, although we had to wait a day as there are no maintenance staff there on Sunday. (Still, the guy at the front desk came right over & tried to ascertain the problem in the meantime.) The pool is lovely & is well maintained, although it was too cool for swimming while we were there. As others have noted, the breakfast buffet is generous; you won't go away hungry. Considering that it's included in the pretty modest room price, I certainly can't complain! We easily could've paid the amount it cost us for several nights here for a single night at another hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 November 2011
Dear Deborah,
There are definite advantages of having an older property that you cannot get at some of the newer BOX style hotels such as the land to create the beautiful courtyard and pool areas, as well as the convenience of parking close to your room. We believe that with all of the conveniences that are around such as the Starbucks, Ralphs Market, Wallgreens drug store, as well as what we offer to every guest sets teh tone for an enjoyable place to stay. We are indeed in the process of repairing as many items as we can and will continue to do so at the least inconveniences to our guests. It is nice to see the maintenance department responded to your service request quickly and handled the adjustments to your TV. We appreciate your kind words and will share these good remarks with those team members that made you feel welcome and special. We look forward to serving you again and filling your tummy with a great breakfast every morning!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC