When we checked in and got to our room, we did notice the carpets where dated as well as the tv but otherwise the room was clean. We then changed and left to attend a wedding. We got back late, so we went on to bed with plans too shower and eat breakfast in the morning before checking out. Next morning I go too take a shower but guess what it didnt work, the little thing you pull up after you turn the water on, came off in my hand. My husband and I both did a quick sponge bath, went down too eat breakfast and too tell the front desk person about what happened, his reply"we can move you to another room" my husband told him we where only here for 1 night. He didnt offer too do anything, we then go to eat breakfast, paper plates, are you kidding me?? My husband gets pancakes, and guess what the plates are so flimsy, the syrup runs off his plate onto his clothes and shoes. We'll never stay here again!

I stayed in this hotel with my husband while traveling for one night and must I tell you this was so not worth the lowest bid on priceline. I have stayed at other locations that Priceline has allowed us to bid on and the other hotels have always made sure my stay was worth while. However, the Best western in Thousand Oaks...disappointment. I am sorry to say this but for the area you are in I would rate this hotel 2 stars no where near 3 stars. The furniture is very old and outdated. The best part is they make you pay $20.00 to upgrade to a deluxe room. Thought that would be better then the first room they offered us, umm no just a bit more space. For the amount I payed on priceline, plus the upgrade I could have stayed somewhere else nicer. The breakfast and the free wi-fi were the only highlights in this stay. Any one who reads this and is purchasing through Priceline ...please re consider, unless you are looking for something like a Motel 6 stay otherwise then you should be fine.

Sorry, but this place needs to be updated. As soon as I walked inside the room I noticed a "smell". Cannot really describe it (gym socks?)but I'm thinking it came from the carpet, smelled old. The room did not feel "fresh", bathroom was dingy and the television was too small and old, along with the furniture and everything else, bed felt squishy as well. The walls where thin, I was actually able to hear the guy in the next room snoring!!
The freeway noise level was not an issue for us. Walked by the pool area and seemed way to small, Jacuzzi was closed.
One plus was the (included) breakfast. Everything was fresh, good coffee, and they actually had pancakes.
I would not come back here, not a good value.

You don't normally expect a GREAT restaurant at a Best Western...but thier Tapas restaurant is not to be missed. High quality, innovative menu. The hotel rooms were very nice as well.