The only good part of this hotel was the location in Santa Fe.
Both windows in the room were broken, the cranks did not work, and one of the windows did not have a screen, while the other one did. The carpet was very worn. The wall above the kiva fireplace was totally black...needed to be cleaned and painted. There was a scale in the bathroom, that really did not need to be there, and looked so old and used it needed to be thrown in the trash. The shower curtain had a big stain on it. There was not enough light in the bathroom and there was no place to hang a towel. The door sill going into the bathroom had the screws sticking up so that if you stepped on one it would cut your foot. The gym never had the trash emptied the three days we were there. None of the weights matched. Two of the three treadmills had out of order signs on them. The rear entry door to the main building had the latch hanging from one screw.
Fortunately the employees were friendly.

Took my 14 year old daughter for her first spa experience. She had a facial and enjoyed it. I had a relaxing massage. It was expensive but worth it.

La Posada Resort in Santa Fe is an excellent alternative for a great vacation. The hotel has a great location, it is closed to everything. The accommodations were great; we really love the coziness of the room. The treatment received by the employees was outstanding. We will be back any time!!!!

Recently my girlfriends and I booked this hotel using Jetsetter and we were extremely excited about a little girls get away at the La Posada Resort in Santa Fe. We had heard such wonderful things about the property and one of my friends had stayed here before and had a great experience. Ours though, was not so wonderful. We booked a suite with a patio and fireplace for the four of us to stay and when we got to our room the pull out couch only slept one person. At first we didn't really see a huge problem there since there was plenty of space for us to put a cot, however we were unable to get a cot that evening. The resort staff was unable to access the housekeeping closet where the cots were stored so one of our friends had to sleep on the floor the first night.

With one bad nights sleep behind us we decided to explore the city some the next day and go shopping & wine tasting. When we went to get our car there was no valet at the stand and we waited over 15 minutes until someone came to get our ticket and pull the vehicle around. We didn't want this to dampen our spirits as SURELY this was one misunderstanding..unfortunately this was the theme of our stay. The front desk clerks acted put out that our friend asked her about the airport and getting a taxi for her. Clearly stating that she didn't order taxi's and it was the concierges job to do such,....even when the concierge had a sign on his desk to see the front desk for help. The wait staff at the hotel bar was hostile and rude making us feel like we were a burden to them ordering dinner and drinks our last night at the resort and when the food finally arrived it was cold and the fish and chips was VERY fishy tasting.

Finally to top it all off, when we went to check out and I received my bill (even though it was prepaid through Jetsetter) we realized that had over paid Jetsetter by 300.00 and couldn't get any types of discounts. While we were discussing the bill, the valets were to be pulling around my car and putting my luggage in it..instead they loaded my luggage into another guests car and they drove off into the NM sun with my bags. Nobody took ownership of the situation, the valets just pointed at each other and said..I didn't do it.

Needless to say we were extremely excited about the hotel and it didn't meet any of our expectations. The chocolate milk was delicious and the car service was very helpful. That was the highlight of stay at La Posada.