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Garrett's Desert Inn – reviews, photos

2.5 of 5
311 Old Santa Fe Trail, Santa Fe, NM 87501
Hotel amenities
Garrett's Desert Inn
Garrett's Desert Inn
Garrett's Desert Inn
Garrett's Desert Inn
Garrett's Desert Inn
Garrett's Desert Inn
Ranked #44 of 60 hotels in Santa Fe
3.5 of 5 stars 145 Reviews
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145 reviews from our community

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Traveller rating
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    39
    26
    21
Date Rating
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Disappointing”
2 of 5 stars Reviewed 22 August 2011

Perhaps it was the high volume traffic of Indian Market weekend, but we were unhappy with the cleanliness and upkeep of our room. Although the hotel is attractive outside and the room is pleasant enough in appearance, there were several clumps of black hair on the carpet outside the bathroom, showing that the vacuuming didn't make it that far; a bulb was burned out in the bathroom light; and the entire peephole fixture was missing, leaving a 3/4-inch hole in the door you could look through into the room from outside. Although hotel staff were pleasant and efficient on both check-in and check-out, nobody asked if we enjoyed our stay, a great way to get feedback from folks that could improve service, and the response when I explained the problems was a simple "I'm sorry" rather than any indication they would fix the problems for the next guest. The hotel is well-located, but we won't be back.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask lwiltse about Garrett's Desert Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio, USA
Top Contributor
77 reviews 77 reviews
Reviews in 46 cities Reviews in 46 cities
30 helpful votes 30 helpful votes
“Great location, beautiful flower boxes, but place needs a face lift!”
3 of 5 stars Reviewed 14 August 2011

We were in Santa Fe for a wedding and many guests stayed here. The people behind the desk were helpful and friendly; when the AC in our room wouldn't cool, maintenance came within five to ten minutes. We had to switch rooms because of the AC which was a pain, but they put us in a bigger room with great AC. The rooms need to be updated so they aren't so dark. White bedding, new lighter carpets would really improve the looks and brightness of the rooms. That's why we gave it only a three in cleanliness. The bathrooms were fine with some amenities like shampoo and lotion. We would stay here again because of the location but would enjoy it more if it were updated. Free wifi and free parking are bonuses. It has potential with some TLC.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask teachers55 about Garrett's Desert Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
darien, il
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Convenient location, needs repairs”
3 of 5 stars Reviewed 11 August 2011

This motel is very conveniently located for visiting the Plaza and surrounding restaurants/retail shops. The facility is in dire need of repairs, both to the outside structure and to the rooms.

  • Stayed July 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cbg46 about Garrett's Desert Inn
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Carlsbad, New Mexico
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Close to the Plaza”
3 of 5 stars Reviewed 3 August 2011

Garrett's is one of those Santa Fe "tourist courts" that has been renovated a bit. It has "old school" tile and porcelain bathrooms. It's location--one block from the Plaza makes it ideal for events like Spanish Market, Indian market, etc. The Pink Adobe is just up the street.

Garrett's rooms all have outside entrances. The parking lot is large and closed, but not gated. They do allow paid public parking. The rooms have a TINY TV, no fridge, no safe. Rooms are dark and two lamps didn't work (no bulbs) in my room. Take an extension cord. The outlets are inconveniently located.

Having said that, Garrett's rooms are clean, have internet access and one can easily walk the Plaza and surrounding area. Garrett's may well have the best showerhead I've seen in a hotel. It is a large 12" and flows perfectly. The tub drains like a champ. They could use an extended curtain, but the shower is good!

Room Tip: There are no elevators at Garrett's.
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  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newark, Delaware
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Location can't be beat, especially for the price.”
4 of 5 stars Reviewed 2 August 2011

We spent three nights here recently. My only complaint would be that the air conditioning was rather loud, otherwise, the accommodations were nice for the price. The swimming pool was small, but clean and my boys were happy to be able to jump in in the heat of the day.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rhiannon100 about Garrett's Desert Inn
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Additional Information about Garrett's Desert Inn

  • Garretts Desert Hotel
  • Garretts Desert Santa Fe
Address: 311 Old Santa Fe Trail, Santa Fe, NM 87501
Price range (per night):* INR6,375 - 8,668

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