Ehhhh......I really had hoped for more. They have a fantastic website!
Old motel remodeled. Some new paint, actually really comfortable beds, and tons of pillows (which I don't really need, but they were there - so I'll mention it).
Pros: right in the "downtown" area of Friday Harbor. Super nice and helpful front desk staff (the man working Friday had good restaurant suggestions and the woman working Saturday essentially helped us plan our whole day - and her suggestions were spot on). Pet friendly rooms available. They offer free use of bikes to cruise around on.
Cons: We got HORRIBLE reception on our tv (I know - we are on vacation, why are we watching tv? Because that is what we want to do after dinner before we go to bed when we are on vacation). We found the television cable out on our deck, lying on the ground, with a splicer. Speaking of decks, do not get sold on a more expensive room for the deck. Faces nothing - trees and then the unmaintained pet area, backing up to a storage lot, I think? The heater was so loud we had to turn the tv up to 3 times its normal volume to hear over it. Went to plug in our cell phone charger and realized that just about everything in the one room was plugged in to one outlet. Tiny fridge was set at freeze level (didn't realize this until the morning when all of our fresh veggies were frozen solid). Could hear the folks above us walking around (I don't think they were being loud at all - the walls are just so very thin). Water pressure? No.
I know we are in the Pacific Northwest, but bring your sunglasses - the cheaply redone light fixtures are blinding (and there is no dimmer!).
They had a deal for the month of October, even with the deal - I thought it was overpriced for the standard of the rooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 October 2011
Hi Suzym27,
Thank you so much for taking the time to write your thoughtful review about us. We are delighted to hear you liked our staff and amenities.
I'm so sorry we didn't live up to your expectations. We will have the TV, fridge and outlet checked in your room right away. You are absolutely right, we should and can do better than frozen food and no TV reception. Installing dimmers is an excellent idea. Thank you.
We are proud of what we are: a retro motor in with modern interiors and cool amenities. It's a fine line. That's why we appreciate reviews like yours so much, which let us know where we can improve. Again thank you.
We would love for you to come back some time and give us another chance.
Sincerely,
Steffi Wehner
Customer Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC