I stayed there for the first time this week. Usually I stay at the new hotels downtown because of my business. However, I decided to try the Menger and I'm glad I did. This hotel took me back to the 1940's first of all. In the lobby, music was playing from the big band era, 1940's. The room was quaint and an adjustment to my experiences; I love it. From now on I will stay there because of the nostalgia and architecture and the history. Outstanding experience.
David Gudgel

We did not actually stay at this hotel, other family members did and we spent some time there with them. Their room was lovely and they had a great view of the Alamo. Gorgeous lobby and friendly staff. Would love to stay here some time. Right in the heart of San Antonia. Everything within walking distance... The price they paid was very reasonable.

My husband and I were looking for something with a better location than the hotel we had been staying in previously. We also didn't want to spend too much money. We were thrilled to find such a good deal and be so close to downtown and to the Alamo! We loved the history in the Menger as well. Our room was very basic but comfortable. We could actually see the Alamo from our window! The only problems is that being so close to everything means that it can be a little loud at night... it wasn't a major problem, just some loud sounds from people but once I was asleep it didn't wake me up. We also enjoyed the pool area, hot tub, and beautiful gardens. We would happily return to the Menger.

When we arrived a snooty gentleman said we had arrived before the check-in time but he would give us a room anyway. The elevator near our room was broken, so we had a long round-about walk. The room was the size of a closet, and we could barely get our suitcases inside. We reserved a king bed, and the room had a queen; the room had a view of a wall and a roof down below. The worst part was that the room was covered with dust and cobwebs hung on the wall. It didn’t look like anyone had cleaned it in a year. It smelled musty and had patched walls that had not been painted. I requested another room, and after several hours of waiting, and two requests, they moved us to another room. This one was larger with a view of the Alamo, but when we opened the walk-in closet, it smelled like the flamingo cage at the zoo! No kidding. But we decided not to complain again, so we stayed and held our breath when we went into the closet. The second night of our stay, San Antonio had a very hard rainstorm, and we woke to find that the roof in the closet had leaked, and dirty water had soaked our clothes (thankfully, my boots were in a box and stayed dry). The front desk was not concerned nor surprised about the leak, and only offered to take the $25 valet parking off our tab. They did not offer to help with cleaning, etc.