We pulled into the hotel &I go inside to check in, & it's two young kids working the counter. Nothing wrong with that, I am only twenty myself. I check in, they take my DL to photocopy it, & then h& me the one room key. I asked for a second one, but they made it very clear that they only give out one (even though the person in front of me requested a second one & they gave him one). We walked around the building twice, & could not find this room. Walked up & down but the room just did not exist! Not having a cell phone, we then walked all the way back to the front & asked them where the room was. She then said (& I quote) "OOPS! Forgot to mention, we have a second building. You will have to drive back out to the street & go behind the restaurant." Now, frustrated that we now have to put everything back up & drive to another building, we just want to sleep. We eventually found the room. I always bring our bedding from. The sheets had cigarette burns, all the way through to the very springy/squeaky mattress. It just looked like such a perfect burn, that the sheets were not even touched after whoever did that checked out. The comforter smelt stale, as did the room, so we ripped off their bedding & put down our own. The A/C was not on, so the room was very hot. Not only hot, but very humid. The window was left open! We cranked on the AC. The toilet SEAT had spots all over it. The shower faucet leaked all night long along with the highway noises & loud shaking AC. Next day: A girl is pounding on our door at 10 in the morning (on the Saturday) screaming for housekeeping. We opened the door & told her no thank you, & she told us that check out was now & we had to go. I again told her no, our check out was tomorrow & politely asked her to go away! When we got in that evening, our room key card had been deactivated! We now have to walk across the way to the other building to get it sorted out. The girl working the counter were in there. I was so livid, that I could not deal with it. My boyfriend had to deal with it. After about 10 minutes of complaining, & reasoning with the girl that we made the reservation until the next morning, she finally agreed to look at our confirmation again & THEN went on to say "Oh" (giggles) "My Bad!" & reactivates our room key.
Room Tip: Spend the extra ten bucks on another hotel!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC