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Comfort Inn & Suites Airport – reviews, photos

2.5 of 5
8640 Crownhill Boulevard, San Antonio, TX 78209
Hotel amenities
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Ranked #224 of 342 hotels in San Antonio
3.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    3
    16
    2
    2
    3
Date Rating
league city
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Stay and Good Night's Sleep”
4 of 5 stars Reviewed 28 September 2010

I wanted to write a review on this hotel because after a hectic flight and a long work day ahead, it was nice to stay at a comfortable hotel. The staff I dealt with were all nice as well and the room was quite comfortable. I wish there was a little more of a selection at breakfast but it was still very good. Maybe it was only because I arrived late to breakfast and got what was left.

  • Stayed September 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clinton, New Jersey
Top Contributor
78 reviews 78 reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
“Neat, clean and reasonably priced.”
4 of 5 stars Reviewed 24 October 2008

Stayed one night at this location on a recent visit to San Antonio for our last night. We had to get up early for a flight home and this was very close to the car rental drop-off and airport. The hotel was neat, clean, quiet, despite being very close to the highways and airport. One front desk person was terrific with directions and another one knew nothing. Breakfast was your standard fare, including waffels. The hotel served the purpose we needed. Would stay here again if I needed a hotel for the same reason, but would prefer something away from the highways and busyness for relaxation/vacation.

  • Liked — Clean and close to the airport.
  • Disliked — Access to highways and highway exits are a bit tricky in this area.
  • Stayed October 2008, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Albany
Senior Contributor
35 reviews 35 reviews
Reviews in 29 cities Reviews in 29 cities
48 helpful votes 48 helpful votes
“Nice Stay”
4 of 5 stars Reviewed 12 April 2008

The hotel was just around the corner from our car rental location and it was very easy to get to from there despite the mess from construction on the highway.

The hotel was newer and very nice. Our room was clean and fresh. We had a microwave and refrigerator. Housekeeping was good.

Breakfast was great, plenty of choices and waffles in the shape of Texas. The breakfast room was clean and large.

We were in town for my daughter's graduation from Basic Training at Lackland AFB and the location of this hotel was not even close to convenient. It was a good 1/2 hour drive. I used reviews here in deciding where to stay because I knew my daughter would want to spend her time off base chilling at a hotel.

My ex-husband and son stayed at a Days Inn just a 1/2 mile away and all agreed to "hang out" at my hotel since it was brighter and nicer.

My daughter took advantage of alone time in the shower several times for extended periods of time. Water pressure and temperature were never a problem. She tried to make up for 6 weeks of 3 minute showers with 30 other women!

I used hotel points and couldn't have been more pleased with the value received. Choice hotels run the range from pitiful to great. This was on the great end.

  • Stayed January 2008, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Business service (e.g., internet access)
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Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
“just ok”
2 of 5 stars Reviewed 7 March 2008
1
person found this review helpful

The hotel itself was just OK. There was a funky smell in the lobby area that persisted our entire stay. Thankfully it was confined to that area. The room was just ok, nothing special and nothing more really expected. We did have to call two days in a row for our room to be made up. On the first day we had a raucous group of staff seemingly partying in front of our door as if everyone should have enjoyed their party at 8:00 a.m. We said nothing. The next two days our room was never cleaned until we called late in the afternoon, past 5:00 p.m. We were downtown at the convention center all day and wanted to retun to a clean room. Very disappointing! The location is good, especially for getting to the airport, although we had to deal with a ton of construction which made travel difficult. San Antonio seems to be tearing down every other street in the city at present. Going into to downtown is very easy taking Broadway. Mostly residential/commercial streets but very efficient.

I don't think I would stay at this hotel again, there are too many other properties in the area that should have a better handle on takikng care of their guests.

Stayed February 2008
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“Very nice - highly recommended”
4 of 5 stars Reviewed 7 October 2007
2
people found this review helpful

Considering all the bad reviews I read for some of the other motels in the San Antonio airport area, I feel I got a great deal for $89.00 a night here. The road construction on 410 still makes most of the motels and businesses in the airport area dfficult to get to. Be sure to call the hotel to get current driving directions, then print out a detailed street map of the Broadway/410 area before you arrive. (Different streets are getting closed off every day.) It looks to me like the road construction will last several months yet.

My non-smoking room was clean and fresh; not musty at all, which I appreciate because of my asthma. Hotel staff was very courteous and helpful all week long. For example, I left a note for the maid the first day, asking for two regular coffee packets instead of a decalf and a regular, and the maids did so every morning of my stay. (That was nice, because I was working from my room a lot...) The microwave and refrigerator were clean.

I asked a couple of other strangers in the elevators how they liked their rooms, and everybody I spoke to was very pleased.

If you are a swimmer, the comma-shaped outside pool is fine for the family to spash around in, but too small to swim laps. It is on the side of the building where people driving by or in sitting in the restaurant across the street can watch you swim, so, for these two reasons, I didn't swim.

The high-speed Internet worked flawlessly, but it is not wireless. Be sure you bring a network cable for your laptop, or bring your own wireless router.

The ony minor problem I encountered was that the breakfast ended at 9:30 AM every day, including Saturday and Sunday. The food was good, especially the hard-boiled eggs and the fresh Texas-patterened waffles. However, on the weekends, I wish they could extend breakfast until at least 10:00 AM.

  • Liked — Clean and friendly, good high-seed Internet
  • Disliked — Breakfast ended at 9:30 AM, even on the weekends.
  • Stayed October 2007, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Comfort Inn & Suites Airport

  • Comfort Inn Airport
  • Comfort Inn San Antonio
  • San Antonio Comfort Inn
Address: 8640 Crownhill Boulevard, San Antonio, TX 78209
Price range (per night):* INR5,816 - 7,270

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