I arrived at the hotel and was treated very rudely by the desk attendant. When I finally got up to my room, and the floor was dirty, there were dead cockroaches all over the bathroom and by the sink. The tv needed to be plugged in to turn on and unplugged to be shut off. The refrigerator also had a dead cockroach inside. When I tried to see if I could just get my money back and leave, I couldn't reach the front desk. When I went to the desk, no one was there. I ended up staying. The next morning I was bringing my bags to the car, and when I went back to grab my last bag, and the cleaning lady was inside. I told her about the bugs, only to realize she didn't speak any English. After leaving I realized I hadn't grabbed my 200 dollar sunglasses off the desk. When I called, they said they hadn't been found, and they would check the room and call back. 3 hours later, no call. I went back. Sunglasses were long gone and bugs STILL in the exact same spots after the room was cleaned! I will never stay at a deluxe Inn again. Worst hotel I have EVER stayed at.
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