The desk help was great and when we needed information. The rooms were dirty, we stayed in a non-smoking room and when we got in there it stunk like smoke. They had this little machine to neutralize the air and we complained and they said somebody spilled cologne? Umm..we are not dumb and know the difference between smoke and cologne. It was so late and we said we will sleep there tonight and if it stinks tomorrow we want another room. The smell did go away by the next morning. I thought it was funny because the rooms you walked by stated no smoking but yet all the hallways smelt like smoke. It was a family trip, we took our kids and they even complained about the smoke. The only thing good was the customer service and we were right next to highway 281. 20 minutes from downtown.
- Quality Inn San Antonio
- San Antonio Quality Inn
- Quality Inn Northwoods
