When we stayed at this place we were all excited to stay there. we were a pretty large group so we knew that it would be difficult to please everyone, but we decided to try it anyway. from the moment we walked in, we got the impression that we were not ver welcomed there. the man/ worker at the desk that night was being a little rude when i was asking him about our rooms. (we had reserved 4 rooms) we decided to shrugg it off, and went on with getting our stuff in the rooms. the kids decided that they wanted to get into the pool so we all got ready and went down to get in the pool. we were having a great time, the pool was very clean and the water felt great. when 10 came around the worker began to pretty much shue us out of the pool and being so rude. when i asked him if i could have a towel to dry off he said clamied that he had given the LAST one to my cousin and said that if i wanted one i would have to wait till he washed them. now can someone tell me what hotel doesn't have enough towels to at least dry off with? Well that wasnt the end to the horrible treatment, when we asked him what time the pool would be opened the next day, he responded in a very sarcastic way "when ever i get a chance to clean it, it might take me forever". he kept hurding us out of the gate as if we were animals. finally we couldnt take his rudness anymore so someone finally spoke out telling him that he needed to calm down and be more patient since there was a lot of us and we needed some time. he barked back saying that he was being calm and that he had to close the gate already because it was way past time. it was barely 10:08. when we got into our rooms i took off all the sheets of the bed, to make sure there was nothing in them, as soon as i took them off the first thing i saw was a little black bug in the middle of the bed. i decided to just tough it out and flush the bug down the toilet. my sister did the same thing and to her surprise she found a bunch of hair all over the sheets. we were so angry and tired that we just took the sheets off and shook them very good. the breakfast area was SUPER small. took FOREVER to get all that i was going to get and sit. there were only 5 or 6 tables that sit only 4 people. many people were either eating and standing or they just took it to their room.
over all i would never stay here again! hated the way we were treated, unless you want to be treated like crap then go right ahead and stay here!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC