We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

MainStay Suites – reviews, photos

2.5 of 5
6900 North IH 35, San Antonio, TX 78218
Hotel amenities
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
Ranked #50 of 342 hotels in San Antonio
4.5 of 5 stars 24 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

24 reviews from our community

    Trip type
Traveller rating
    16
    4
    0
    2
    2
Date Rating
1 review
1 helpful vote 1 helpful vote
“It wasn't the best hotel, but it was decent.”
5 of 5 stars Reviewed 13 September 2011 via mobile
1
person found this review helpful

The hotel was a decent and clean place to stay. They didn't hesitate to give my aunt another room when her refrigerator was leaking. The staff was very cooperative. The rooms are nice, but the decorations were trash. The menu for the pizza parlor was outdated. When I tried to order delivery they said they moved and no longer deliver to the hotel. The breakfast was just ok. I've had better. The parking lot needs to be changed so that it can be accessed from the exit without having to take the turnaround to get to the hotel.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask KDBradford about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
1 helpful vote 1 helpful vote
“Best rates in town”
5 of 5 stars Reviewed 9 September 2011
1
person found this review helpful

My girlfriend and I drove down to San Antonio from Austin for the Tracy Lawrence concert. We stayed in a double bed room for 80+tax which to our surprise had a sleeper sofa in a separate living area and a mini fridge, hot stove with all the utensiles. Huge bathroom too!!! I got to work out while the gf enjoyed the pool they have in the back. Waffels for breakfast ;)

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Angie m about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Good little hotel”
4 of 5 stars Reviewed 5 August 2011
2
people found this review helpful

My family and I stayed at this hotel over the summer and we enjoyed it so much. It's quiet and very clean. The staff is friendly and responsive, and the rooms are quite nice. And gosh, the beds are sooo comfy. My husband was very sad to return to our own (not so cheap!) bed at home. The pool is small and gets lots of shade in the afternoon, which is a very important consideration in this Texas heat. Exercise room exceeded our expectations. There is also a small laundry room--very convenient.
But it's true that the small sign on the building facade needs to be changed. I think that it looks awful from the freeway and gives the wrong first impression.
P.S. If you're into yummy biscuits and gravy, don't miss Monday morning breakfast!

Room Tip: Ask for a room in the back. Otherwise you'll hear the train at night.
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask VTHammer01 about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Noisy, not great location!”
1 of 5 stars Reviewed 24 August 2010
1
person found this review helpful

Room was clean and arranged the same as the Country Inn & Suites rooms, not typical Hawthorn Suites. Very noisy at night with the highway right outside and the train tracks. Very active train tracks too - about 5-6 trains per night!! Beds were very uncomfortable. Staff were not friendly or unfriendly, they were there, but never spoke. Breakfast was adequate, although you need to get there early in order for the food to be fresh. Not a good location, bad neighborhood behind the hotel. If you are not staying downtown, stay near the medical area or Six Flags - much nicer.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Medora1 about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Staff rude and difficult - location poor”
2 of 5 stars Reviewed 6 August 2010
1
person found this review helpful

Two rooms were booked 10 months ago and they did not have them available upon check in. Staff was uncooperative at first then finally offered suitable room facing quieter backside, but it was musty, smelled bad and we had to air it out by opening windows and doors for a few hours. We fortunately had our own room refreshner. The pool was not available for an early swim with the explanation that there was not lifeguard. They never provided a life guard, so why couldn't they have unlocked the gates before 10:00 am to allow me to have a morning swim before my days activities?
Food was adequate but the eggs tasted artifical. The Texas shaped waffle iron was quaint, but the batter tasteless. The only thing good about this hotel was the free interenet...although it was very slow.

  • Stayed July 2010, travelled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask aalady about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed MainStay Suites also viewed

Comfort Suites Alamo/Riverwalk
4.5 of 5 stars 287 Reviews
San Antonio, TX
Show Prices ABS:HotelCheckRates-d1140713?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Microtel Inn & Suites Sea World/Lackland AFB
Show Prices ABS:HotelCheckRates-d2340364?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Pinn Road Inn & Suites
4.5 of 5 stars 10 Reviews
San Antonio, TX
Show Prices ABS:HotelCheckRates-d2039194?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 342 hotels in San Antonio, ranked by popularity »

Been to MainStay Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about MainStay Suites

6900 North IH 35, San Antonio, TX 78218
Price range (per night):* INR4,753 - 6,431

Owners: What's your side of the story?

If you own or manage MainStay Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
MainStay Suites
Show the lowest price for this hotel (from our partners)
Show Prices