We have just returned home from a long weekend trip to San Antonio, where we spent 3 nights at the Best Western Shetland Inn and Suites. We had made reservations several weeks ago with Best Western central reservations. We reserved 2 queen suites, and we wanted connecting rooms. We were told at the time the reservations were made that they could guarantee that the rooms would be adjacent, and would put in a request that they be adjoining. Upon check-in, we were told that we had one room on the first floor and one room on the second. That was absolutely not acceptable, and as we talked among ourselves trying to decide what to do another room 2 doors down from the one on the first floor "suddenly opened up". We thought this was a ltitle odd considering it was 11 PM, and it still wasn't connecting *or* adjacent rooms, but we decided to make the best of it. This was the only disappointment of the stay, and the reason for the "neutral/average" rating...otherwise I would give this stay an above average rating.

The rooms are large and nicely furnished. 2 queen beds in the "bedroom" part, and a full sized sleeper sofa in the lving area, which is slightly separated from the sleeping area by an archway. There is a TV in each area, as well as a phone. The living area also has a desk and a mini fridge and microwave. A table would have been a nice addition.
It also would be nice if there were a lavaratory area in the bathroom itself as well as the one outide the bathroom.

The continental breakfast offers a nice variety. There are granola bars, a couple of different types of muffins and honey buns, bread and a toaster with butter and jellies, a variety of cereals, milk, and juices.

The staff was friendly and accomodating.

The location is good, with nearby restaurants and shopping and not too far from the downtown attractions.

Overall, a place I would likely stay again.