We are VIP Wyndham owners which entitles us to upgrades and early check-in. Got the upgrade to the 3 bedroom suite, but when we showed up at 2pm we couldn't get in for another 45 minutes. I went next store to Hippos (convenience store) for milk, cereal and a snack. We ate cheese, crackers & salami in the lobby while waiting. Staff didn't seem to mind.
Finally got checked in and found the unit quite nice. We had a fully equipped kitchen but no fully equipped grocery store within walking distance. So we ate out every day except for breakfast. We got a call from Member Services saying they would bring by coupons & maps the next morning - did we want 8:30 or 9:30am? The next day we couldn't figure out how to turn the showers on, so when the MS guy came he showed us that we had to pull the handle out to turn the water on. The handles were kind of loose and we weren't sure they wouldn't come off. We skipped the showers that morning, urged the guy out the door because we wanted to catch the shuttle to the King William area. He used the rouse that there was a complaint code on our records and wanted to resolve it so talked us into coming down later. Turned out he couldn't be specific enough about the issue that was 8 months old, but wanted ot talk about other things. Just another sales pitch I suspect, didn't stay long enough to find out.
The resort is really well located. Close enough to the main Riverwalk area to easily walk but far enough away that you don't get noise from the night life. Every thing is a 10-15 minute walk away so you do get your exercise. There is a fitness center with treadmill, eliptical, bike and weights. Of the two public computers in the lobby, only one could I access my email. Couldn't print out boarding passes either, but they did it at the front desk.
Our last evening was rather eventfull. While watching a movie we spotted a roach going from one of the bathrooms into the kitchen. We called the desk to see if they could spray. They said they would send engineering. We got involved in the movie and realized that he hadn't come in over 45 minutes so we called again. They said he had just left for the evening. The guy from the desk came up to remove the partially stomped bug. About two hours after we went to bed the smoke alarm went off for about 3 seconds. We checked the unit but didn't find anything so went back to bed. About 10 minutes later it went off again for 3 seconds. We called the desk and asked if they had a regular schedule for changing batteries (he said yes) and if anyone was having the same problem (he said no). He didn't have access to spare batteries and besides he didn't have a ladder to reach the alarms. We figured out that the master bedroom alarm was flashing a little red light while all the others were showing green. We asked if there was another room for us to sleep in. He brought us the key to a one bedroom on another floor. You could hear our alarms going off all down the hall to the elevators. The one bedroom was plenty big, just not as up scale as the 3 bedroom suite. The alarms started up again the next morning as we showered and packed to go home.
Three nights was sufficent time to do downtown SA. We had been to the zoo and animal ranch on another trip so we don't feel a need to return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC