We stayed two nights in the Giles Suite with our two daughters, ages 4 and 6. After spending the day at a San Antonio theme park, we called to inform our hosts that we were on the way. They told us they were not home and that they didn't even recall our reservations. I had reserved the room two weeks ahead of time through their online reservation service, and was holding the reservation confirmation in my hand. They told us they would be home soon and to go ahead to the castle and wait for them. We arrived around 5.p.m. The hosts arrived around 5:40 p.m. When we finally got up to our suite, it was terribly hot because the air conditioning wasn't on.
The Giles suite was spacious and the mattress on our King-size bed was comfortable. The girls loved having their own rooms and had no complaints about their beds. But, what I remember the most is how disappointed I was when we first walked in the castle. The castle was beautiful, but it was in desperate need of updating on the inside. The outside needed some repairs as well, but not nearly as much as the inside needed to be remodeled. The pictures on the Website looked much better than reality. The carpet in our suite and in the halls had stains and was well-worn. It appeared to be 15-20 years old. The interior seemed to be furnished with cheap, yard sale finds--lots of trinkets, lamps with dingy lampshades, misplaced what-nots, and the like. Although the inside wasn't filthy, there was a very strong, musky odor throughout the castle, and it was cluttered and dusty. As for the outside, the front was nice, with a spacious wrap-around porch, nice shady yard, and lush St. Augustine grass, but the back yard was littered with various objects and not set up for guests to enjoy. The old carriage house, which wasn't a guest room and next to the parking area behind the castle, was in disrepair. It was littered by various objects such as paint cans, ladders, and other debris.
The breakfasts were delicious and abundant with fresh fruit, eggs made to order, french toast, juices and the best omelet I've ever had. The breakfast was the best I've had at any bed and breakfast. The hosts were personable and friendly and they weren't terrible people, just terrible at operating and maintaining a bed and breakfast. The castle has potential to be unique and enjoyable. But, the owners (hosts) had not invested the time and money to make it happen.
The main reason we stayed at the castle was because it was a child-friendly B&B, and we thought it would be neat to spend the night in a castle. Even though the girls had a wonderful time playing princess, I wouldn't return, nor would I reccommend it to anyone. The poor condition of the property (inside and out) outweighed the novelty of staying in a castle.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC