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Extended Stay Deluxe San Antonio-Colonnade – reviews, photos

2.5 of 5
4331 Spectrum One, San Antonio, TX 78230
Hotel amenities
Extended Stay Deluxe San Antonio-Colonnade
Extended Stay Deluxe San Antonio-Colonnade
Extended Stay Deluxe San Antonio-Colonnade
Extended Stay Deluxe San Antonio-Colonnade
Extended Stay Deluxe San Antonio-Colonnade
Extended Stay Deluxe San Antonio-Colonnade
Ranked #214 of 342 hotels in San Antonio
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    6
    0
    3
    6
Date Rating
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
“HORRIBLE!!!! WORST EXPERIENCE EVER!!!!!”
1 of 5 stars Reviewed 20 April 2011
1
person found this review helpful

This review is long overdue!! While staying here during Christmas, our truck was broken into and half of our stuff was stolen. As soon as I noticed the theft, I went to the desk to report it and have the staff call the police. Instead of doing that, the employee first commented that they were not liable due to signs posted around the hotel, which were hardly noticeable, by the way. They did not take the time to take down our information or file an internal report in case the thieves were apprehended. This hotel is targeted by thieves!!!! they have no cameras, no security, and the staff doesn't follow up with break-ins. Even after e-mailing the manager, she was very harsh and didn't care that her customers were vandalized. This company has horrible security protocols and upper management could care less for their customers well-being and personal property. Avoid this place at all costs. Thieves don't!!

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  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask burntbadly about Extended Stay Deluxe San Antonio-Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Texas
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Nice Hotel for Spring Break 2011”
5 of 5 stars Reviewed 31 March 2011

My husband and I brought our two granddaughters to San Antonio for a Spring Break trip, March 15 - 17, 2011. I booked our room online about 1 month in advance of our trip. Check-in went very smoothly, without any problems. The room we got was very nice. The hotel was located fairly close to everything where we wanted to go. It was only about 15 to 20 minutes to the Downtown area, mostly via freeway. There is an HEB just a few blocks away. The hotel itself is a couple of blocks off of I-10, at the end of a cul-de-sac street which made the area very quiet. The desk clerks were friendly, the room was clean, there were ample clean towels & linens available. Our room had a nice queen sized bed & a pull out double sized sofa bed - both were very comfortable. The bathroom was quite spacious. The air conditioner, tv and kitchen appliances that we utilized worked very well (we only used the refrigerator and microwave). The dishes provided were clean & in good condition. There is room service available, a fitness room, laundry facilities and an outside pool, but we did not utilize any of these features. There is also Wi-Fi available, but you must pay extra for that service, so we did not utilize it. Considering that this hotel cost us for 2 nights less than most of the downtown area hotels wanted for one night, we were quite happy with our choice.

  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mannykat about Extended Stay Deluxe San Antonio-Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Angelo, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Outstanding Hotel”
5 of 5 stars Reviewed 14 September 2010

This hotel was the biggest "bang for my buck" ever. The room was absolutely gigantic, the beds were comfortable, and it was very peaceful. This hotel may be right off the interstate, but it is set back in a residential setting and very close to HEB. The hotel staff was extremely friendly, providing me with directions to everything and even the best places to eat. I would definitely stay here again.

  • Stayed May 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BonesyBake about Extended Stay Deluxe San Antonio-Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good Location, But Caught Athletes' Foot! Yech!”
1 of 5 stars Reviewed 29 April 2010

I've stayed in this hotel many times because the location is convenient and the rate is pretty good. But the hotel seems dirty these days and I got a nasty case of athletes' foot there this time...yech!!! So if you stay here, take your own disinfectant. The somewhat low price was not worth it.

  • Stayed April 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mrdoover about Extended Stay Deluxe San Antonio-Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“FANTASTIC PLACE”
5 of 5 stars Reviewed 29 January 2010

If you need a ultra clean room in a very safe location with very friendly and helpful staff, Extended Stay Hotel in the Colonnade is your place to stay and enjoy San Antonio. The hotel is surrounded by great restaurants and nice shopping places plus it is only minutes to anywhere using IH 10. Best of all the great service and very clean and neat rooms.

  • Stayed January 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nati63 about Extended Stay Deluxe San Antonio-Colonnade
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Additional Information about Extended Stay Deluxe San Antonio-Colonnade

  • Extended Stay San Antonio
  • San Antonio Extended Stay
Address: 4331 Spectrum One, San Antonio, TX 78230
Price range (per night):* INR4,530 - 5,592

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