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Travelodge San Antonio ATT Center / I-10 E – reviews, photos

2.0 of 5
3939 East Houston Street, San Antonio, TX 78220
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Travelodge San Antonio ATT Center / I-10 E
Travelodge San Antonio ATT Center / I-10 E
Travelodge San Antonio ATT Center / I-10 E
Travelodge San Antonio ATT Center / I-10 E
Travelodge San Antonio ATT Center / I-10 E
Travelodge San Antonio ATT Center / I-10 E
Ranked #263 of 342 hotels in San Antonio
3.0 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
Traveller rating
    1
    0
    0
    1
    5
Date Rating
Houston
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“The WORST place ever...”
1 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

On our way back from Las Vegas to Houston, my wife and I booked this hotel for a couple of hours sleep before hitting the road again to Houston. Just arrived, when wanted to put the heater on, a burned smell odor came out from the Heater, we could not breath anymore. We asked the receptionist to switch to another room; the only one available at that time had the same problem... The receptionist was soooo smart... to advise us to turn the heater on and leave the door open sometimes!!! As according to her this is something normal having that kind of problem when the heater has been off for a long time (how come? we were in the middle of December, nobody never turned it on?)!!! Can you imagine yourself when you stop for a couple of hours to get some rest then you need to wait for a heater for I don't know how long!!! Anyway, we did this... and guess what... the smell was even worst after a couple of minutes.... Excuse me, but I don't think that it's for the clients to fix hotel's problems and troubleshoot they equipment in the middle of the night!
We wanted to leave the hotel and get refunded, what a surprise when the receptionist did not accept to give our money back, kind of saying "you paid ? you're screwed now"... when we asked to talk to the manager, she asked us to wait until the morning "he might come around 10 or 11" (By the way, it was at 4am and we did not want to waste time anymore so we left the hotel).
This hotel was the worst experience I even had with a hotel in my life. If you stop there... welcome to be fooled.
Very bad rooms, very bad equipment and the worst is the staff.

Room Tip: You want to have a good room? Go to another hotel ! This is my best advice.
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  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Redouane B about Travelodge San Antonio ATT Center / I-10 E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Beach, California
1 review
1 helpful vote 1 helpful vote
“I had a great stay here,best hotel for the price in 10 states so far”
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Travelling from California to florida and many states between in my rv,this was a great respite from some cold weather and bad hotels.Its a great looking building with large clean rooms that have a couch,great bed,wifi,micro,fridge,in room coffee as well as cont. breakfast. New granite counters and shower with nice fixtures and soft water.The carpet is clean to where I used a mat from my rv to not dirty it in the rain.I also smoke in which I hate getting "smoking rooms" but it did not smell or have all the trademark smokers signs ie burnt counters.Right off the I-10 and only $5 less than crap motel 6 during the week.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask don g about Travelodge San Antonio ATT Center / I-10 E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dumas, Texas
1 review
“Good room, terrible TERRIBLE staff.”
1 of 5 stars Reviewed 28 March 2011

Upon arriving at the hotel to confirm my reservation and get my room, I was accused of stealing my credit card. You see, I had cancelled it to update my married name on a new card. However I had both my ID and bank statements to prove my identity and yet I had no luck. I was accused of stealing my card and was told that if I didn't have that very card (which I had shredded as soon as it became unusable) I would not be able to get a room. It was a hassle and very very frustrating. They did not even try to make an effort to help me in anyway and it was as if they were doing me a favor even speaking to me. If we hadn't of already paid for the nights, we would have gone somewhere else. But of course, we could not get a refund. I think that if they continue doing business like this they will have to close. A terrible experience. I would not recommend this to anyone.

  • Stayed March 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Dallas, TX
1 review
“OFFICIALLY THE WORST HOTEL EVER!”
1 of 5 stars Reviewed 22 July 2009

This hotel was horrible! Words cannot describe how terrible our stay way. Do not read the amenities because they are not accurate. We asked for something as simple as an extra pillow and bedding and they refused to give it to us. When I asked the 12 year old boy working at the counter for the managers information he also refused to give that to me. The continental breakfast is one that I have NEVER seen! All that was provided was cereal and milk! The milk was warm and the cereal was stale. When I spoke with the manager about the service he refused to help make our stay better!
Again do not waste your time or money on this HORRIBLE HOTEL! You WILL leave VERY DISSAPPOINTED!

  • Stayed July 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask JohnsonDallas_TX about Travelodge San Antonio ATT Center / I-10 E
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Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Do NOT stay here!!!!”
1 of 5 stars Reviewed 28 June 2007

This was one of the WORST motels that I have ever been to. My wife and I had booked two nights here through Priceline.com. We have never had a problem with Priceline hotels, but this was different. This hotel is in the ghetto of San Antonio. There is a chain link fence surrounding the hotel, graffiti on the stairwells, and the rooms are disgusting. There were deep scratch marks in the furniture in the room. There is also a run down night club right next to this place. Fearing for our safety, we asked for a refund, but were told that there are no refunds for any reason! Needless to say, we ended up staying somewhere else.

  • Stayed June 2007
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about Travelodge San Antonio ATT Center / I-10 E

  • Travelodge San Antonio
Address: 3939 East Houston Street, San Antonio, TX 78220
Price range (per night):* INR2,796 - 3,858

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