This is a historic hotel that is distinctive, and staying here is an experience in itself. The hotel rooms, though small as many in historic properties are, are beautiful and distinctive. Staff is very helpful and friendly. I liked being able to stay with a dog at such a nice property; the hotel is across the street from a large park and a nice residential area. You can order a special 'dog dinner' from the Pub for five or six dollars which is a nice touch. The location is central to just about every tourist attraction in Salem.

I grew up in the Beverly-Salem area, but never had the opportunity to stay at the Hawthorne until recently, after moving to Connecticut. I knew of its quality and history, but was blown away by how lovely it was, how comfortable the room was, and the attentiveness of the staff. You cannot beat the location, being within walking distance to many of Salem's historic sites and wonderful restaurants, including the hotel's own Nathaniel's, where we had an excellent dinner. Staying at this hotel was an absolute treat!!

Our stay at the Hawthorne was one of the best we've ever had and we travel a lot. We were there 8 days. During our stay, my husband experienced a medical emergency and the staff reacted like a well oiled, yet very caring, machine. The rooms were wonderful (we changed rooms halfway through to get a smoking room), clean and lovely. But I can't say enough about the staff. From maintenance, to housekeeping, to restaurant servers, to front desk and finally to the management, we were treated as honored guests. And we're just hard working blue-collar folks. We really were sad to leave.

This is an older property, much like the Magnolia Hotel in Omaha that I previewed earlier. Rooms (at least the standard room w/queen we booked) run on the small side, but had recently been updated and were well appointed. Rooms were clean. In addition to being well priced, the hotel is within easy walking distance of most of the sights of Salem. Staff was very helpful and very courteous. Although we unable to check into our room early, we were able to unload and store our luggage. We were also able to park at the hotel. (We had arrived late morning.) We started our sight seeing knowing that was all out of the way. Would recommend this hotel to anyone travelling to Salem!