Stayed at this location for 5 days. The front desk staff were always very corteous and reaching to the customers. The hotel obviously looks and smells brand new and clean, the rooms are unbelievably spacious, easily could fit 4-5 guests in a single room with a queen bed and sleeper sofa. Bed and pillows were very comfortable. Bathroom lacked style but was very clean. The only downer from the room is that my window looked directly into the roof and blocked the beatiful outdoors scenery of the mountains. The breakfast in the morning had more a variety that other places, but still lacking on the healthy side; it was if anything a good jumpstart. Pool was excellent if you want to swim a couple of semi-laps; the gym on the other hand did not impress much, cardio machines were a little outdated. The one and only issue we had was that if you are a government employee they will not exempt your room taxes unles you have a special code from your agency(?), and the front clerks were not too versed on dealing with goverment personnel, so please call and ask prior to check-in. Other than that I would certainly reccomend the stay.

My husband and I stayed here when we traveled to WI to adopt our daughter. It is the only chain hotel in the area, which is why we initially stayed here. The hotel is absoulutely wonderful, the hot breakfast every morning was delicious, and the staff was the best. We stayed for almost 3 weeks, so we got to know the hotel very well. I can't say enough good things about this property. If we are ever in the area again, we will definitely stay there.

Stayed at the Holiday Inn Express in St. Croix Falls for the weekend with my family. Hotel was newer, clean, included breakfast, and had a nice pool, hot tub and exercise room. Ejnoyed a great canoe paddle down the St. Croix on Saturday and had a blast at the water park at Wild Mountain on Sunday. Only gripe with the hotel was that maid service did not vacumm on Sat after our 4 year old had spilled something easily vacuumable. Room temperature controlled by wall thermostat made for an even temperture and AC did not run constantly. Comfortable beds.

Our friends call and got a block of rooms for friends and family to stay at for there wedding this last weekend. Perfect --- right easy... call and tell them the wedding name and book your hotel room. WRONG!!! First off every time there was a different answer when people called to book a room... one day they would have no rooms left, and the next day they had twenty..... Thursday a friend call to see if there was anything left for Sat. night and was told she couldn't rent out a room for Sat. she had to rent Friday and Sat. Soooo if it wasn't bad enough when put on hold to see if there was any rooms left my friend that booked the room for us had to hang up and call back because she was left on the phone for so long. Well we get to the hotel to start getting ready for the day and I went up to the front desk to see if there was any rooms left, so my husband and myself could have a room to ourselves. The hostess was not at the front desk she was having a conversation in the backroom for a good 2-3 min... without checking the front desk. Then she came out and started typing on the computer and asked in a rude voice, "how can I help you." STILL not looking away from the computer. I asked her if there where any rooms open for later tonight. STILL not looking at me she responded, "no, we are completely booked." Which would have been completely fine, but horrible customer service. I could go on and on about how difficult and disappointing the service was here, but I will leave the bad experience with they put the bride and groom in a room next to a woman who made it very clear to the bride sitting in the hallway waiting for her husband to get there key reactivated... That she had a baby and they were not to make any noise tonight! WEDDING NIGHT... REALLY!! who put that lady next to the bride and groom!!! She ended up calling the front desk.... and to top it off the lady mouthed F*** off to the bride the next morning at breakfast. It was not the hotel's fault the lady did that, but they could have help prevent it from happening. YOU DON"T PUT a Bride and groom by people that need to sleep! That is why you block rooms. The buffet was great. The guy that was keeping up on the food was amazing!! He was friendly-working hard-kept everything very clean!! Wish he was the one running the computers! Beds where also very comfortable.