We wanted to try a different hotel this visit to Tucson and went with Hyatt Place. The service, and room were amazing! Our room was set up a nice studio apartment! We loved all of it a lot! The only downside was the location. It was farther from downtown but right next to the airport. We will def. stay here again for our next trip.

Last April I stayed at the Hyatt after having had a room booked at a nearby Hotel which turned out to be a disaster. Immediately cancelling said reservation, I called the Hyatt. Stranded, with a lot of luggage and several bike boxes, I asked them if they could pick us up at the disaster Hotel, and THEY DID!! I was thrilled.

We stayed three nights at the Hyatt and the staff were wonderful. We had a room on the first floor (thanks to our overwhelming amount of luggage) which appeared to be newly renovated and very clean. It had a kitchenette unit and a seating area, king size bed and a huge bathroom.

The staff were also great at suggesting places to eat in the area, and offered use of their shuttle service to drop us off and pick us back up at these Restaurants. They insisted it was fine, but I started to feel bad about using the shuttle! I even managed to make use of the gym, which is the usual hotel gym, nothing fancy. It was also clean and I have no complaints.

I'd definitely go back.

The Hyatt Place Tucson Airport was ok - good, but not more than that - good.

The room needs a spruce - the carpet was stained, the shower has a bit of mold starting on the ceiling, the walls had some scuffs. The closet was super small and really hard to use and really no useful drawers to unpack socks and underwear. The bathroom fan/light was crazy loud, better to be in the dark than hear that fan. The room was hot, windows did not open, and the A/C needed a repair or replaced - took forever to cool the room and then it would click on every 15 - 20 minutes or so - doesn't make for a peaceful sleep. However, the bed was super comfortable, large flat screen, couch, desk, small semi-cold refrigerator.

Service was excellent, the front desk and one guy in particular seemed ready and willing to help. I am sorry I didn't get his name - part of the morning crew, big guy, buzz cut - super friendly and attentive without hovering - that guy worked like mad and should get a raise.

Breakfast was fine - coffee, tea, juice, milk. Cold cereal, toast, packaged oatmeal, biscuits and gravy, yogurt, fruit. Hot food was available for fee.

We were on our way into Tucson with no reservations. I called this Hyatt, and immediately got a knowledgable friendly voice. he booked the room for us, and about 50 miles later we arrived. The hotel was not busy. We were given great dining advice from the staff. I also had a chance to see their interaction with another few stompers and It was all top shelf. I am a lifetime Diamond member, and have never written a review or thank you because frankly most hyattsdont match up to the service I would want. This Hyatt brand, and this particular Hyatt. Exceeded my expectations. Clean, reasonably priced and a very knowledgable, and friendly staff. Almost like staying with family.