First of all, I would like to let you know that we have been staying at this Radisson on Speedway for 15+ years due to the proximity of my parents' house.
Our last three visits have been very bad with either the Sleep Number Bed (not working) or cleanliness of the rooms (Dust, Hair, Mold-Mildew, Dirty Sheets, etc.. over 3 consecutive stays) . This will be our last trip. Room 329 was worn/out dated. The place was dirty. We took pictures of all areas-bathroom in particular and were going to post. This is a choice so we just decided not to post or stay their anymore. The Plus side is--Courtyard is Beautiful and Great Restaurants nearby. The Front Desk staff was very good at check in-check out.
FYI, This last visit was free due to the Sleep Number Bed not working on the previous trip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
We really appreciate that you've taken the time to share your multiple experiences with us.
We are truly sorry to hear that the cleanliness of your room did not meet your expectations and we thank you for your candid feedback. This feedback will help us for ongoing improvements and give us the opportunity to address your concerns directly with our housekeeping department.
It is our hope that you will return and provide us with the opportunity to deliver a more satisfactory experience. Please feel free to contact me directly if you have any additional concerns you would like to address.
Bruce Richardson
Director of Sales and Marketing
(520) 239-1109
brichardson@rstucson.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC